Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Parallels between climbing a mountain and leading your organization to the top abound. Here’s one: Before you reach the summit, you have to pass through an intensely competitive “death zone.”
When a legal crisis erupts, your organization will rely heavily on an attorney.
The Talmud, an ancient Jewish text, tells us that everything we do affects everyone around us. This story illustrates the point:
Buddhists believe that the greatest masters of pottery, Kung Fu and other arts never forget how they felt on the day they began their studies. Here’s how to adapt that “beginner’s mind” to leadership:
Benjamin Franklin was already a successful businessman, inventor and politician when he arrived in London in the decade before the Revolutionary War. But he was about to risk everything, unwittingly, by misreading what his customers—Pennsylvania colonists—wanted.
Issue: The wording used in your employment policies. Risk: Overly vague language makes it difficult for employees to comply and makes you more vulnerable ...
Issue: Should HR question a supervisor's plans to fire an employee? Risk: If you take a termination report at face value, you may overlook bias by a manager. Action: ...
It's hard to find anyone who'll admit to being a "micromanager" — or who'll say anything positive about that breed of manager. But sometimes, we all fit the bill, even when we think we're just being "hands-on" or "engaged" with our teams and their work.
It's not necessarily a bad reflection on you as a manager when one of your team members starts looking for a new job. This is a situation where your skills can really come to the fore — for the employee, the department, the organization, and yourself. Here are the keys to making the most of this situation:
You can help reduce absenteeism with a program of proactive planning.