Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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U.S. Army Capt. Ian Fishback caught hell for trying to stop the torture of prisoners in Iraq. But he earned the respect of the world for adhering to the West Point creed: Duty, Honor, Country.
Researchers have uncovered the motivations behind why employees stay loyal to their employers. Here are the top 18:
Benjamin Franklin managed to set up America’s first publishing chain, public library, fire department and nonsectarian university; plus “discover” electricity; invent bifocals, a stove and daylight-saving time; map the Gulf Stream and write the first national best-seller. What principles drove him?

Earn customers’ loyalty by rescuing them from “the runaround.”

Time-management expert Julie Morgenstern has advice for anyone feeling overwhelmed by work.
Lead like a Zen master by making it your goal to help other people attain happiness
Keep current on technology and cutting-edge business ideas by spending some time with younger staff members.
Most of us think that happiness is a passive mental state.
Separate yourself from one high-stress task to focus on the next
Build your reputation as a leader by taking the first step.
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