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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

The HR Specialist joined more than 12,000 HR professionals in New Orleans this summer for the annual Society for Human Resource Management (SHRM) conference. Here are some ...
In his essay “Nature,” American poet and philosopher Ralph Waldo Emerson reminds us that we’re surrounded by awe-inspiring beauty every day, yet we rarely take time to recognize and appreciate it.
You probably believe that the best form of negotiating is the win/win style in which everyone gains something. But win/win is probably the worst way for you to negotiate, says negotiating coach Jim Camp. Here’s why:
When President Bush invited the 9/11 Commission into the Oval Office to interview him and Vice President Dick Cheney, he delivered a memorable lesson in the power of controlling the setting of important meetings.

Choosing healthy entrees at business lunches is one of the easiest ways to promote the impression that you’re vital, healthy, active and likely to be around for years.
Arthur Caliandro, senior minister at Marble Collegiate Church in New York, expects full participation from everyone at his weekly staff meetings.

Quick and direct communication rules the day in today’s time-pressed working world. But take time to communicate empathetically, not bluntly. Here’s the difference:
Howard Schultz, later to become CEO of Starbucks, was traveling in Italy when he noticed something:  Italians carried a passion for their strong coffee and the local coffee bars that served it.
Near the end of each year, David Mona would find himself deluged with requests for charitable donations. That spurred him to develop a plan that allocated specified percentages of his Minneapolis-based PR firm’s earnings to a few select charities.
Back in 1969, women’s fitness pioneer Lucille Roberts opened her first gym not far from Penn Station in New York. Roberts’ concept (revolutionary for its time) was a women’s exercise facility that catered not to suburban wives but to commuting women who had to sandwich exercise time between jobs and families.