Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Definite guidelines help clarify expec­tations and prevent wasted effort. Managers who can put appropriate rules in place and see that they are followed create an important edge for themselves and their teams.
You'd hate to lose a good worker, but you know you can't ignore the deception. Your organization doesn't have a specific policy on this issue. What should you do?
The "we" approach is far more satisfying, productive and effective than handling employees as a col­lection of separate individuals.
Working together to solve problems and create opportunities is one of the great inherent benefits of workplace teamwork. Here are some steps you can take with your team to boost its effectiveness:
Without built-in motivation, work is just a job. But with it, work becomes an extension of a team member's personal­ity, values and desire for success and satis­faction.
Effective communication with team members can make the difference between being an adequate manager and a great one. The following quiz can help you check your progress.
Most business leaders believe the key to being productive is working flat-out 100 percent all the time.
In your business, all decisions are not created equal. Some are more vital to your company’s overall success than others. That’s why it’s important to identify those watershed decisions, and then put yourself in the right frame of mind.
If you own a second home in a resort area and you’re using the place less often than before, why not turn that beach cottage or mountain cabin into a revenue producer by renting it out? This can turn out to be a tax-efficient strategy.
Customer-service workers are the face of your company, and they’re especially vital at smaller businesses. So, don’t just rely on a résumé and a good first impression to choose such employees.
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