Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

As a front-line manager, you can tell firsthand when you've made a good hire or not. Right? Well, it depends. If you're trying to help your enterprise assess its overall "quality of hire"—that is, to measure the effectiveness of its recruiting and staffing strategies—then you need to focus on metrics that capture why you think a new hire is or isn't successful.

"Well, of course, Davia didn't volunteer to help out with the end-of-year inventory," Aida tells you. "She's mad at you." You're surprised to hear this. "Why?"

Hopefully, you already take any discrimination or harassment complaints from minority employees seriously. But what if a white male blows the whistle about race discrimination he sees affecting his minority co-workers? ...
Experts can't emphasize enough how important it is for managers to take an active role in helping employees get back to work after injury or illness.
Terminating an employee who's out on FMLA leave isn't impossible. If you can prove that you would have fired the employee if he or she had been at work, you can ...

Do you own rental property that's been producing a marginal profit or a loss the past few years? Short of raising the rent again, you're fighting an uphill battle as your expenses continue to grow.

Some people use the words interchangeably, but for most of us the traditional boss is someone who turns employees off, while a leader turns them on. So it's valuable to understand how to be a leader instead of a boss.
Brush up business-theory basics—from Gantt Charts to Maslow’s Hierarchy.
Encourage learning and build creativity by explaining the results you’re looking for.
Protect your laptop at the airport.