Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Employees who ask for and receive disability benefits may sometimes also ask for workplace accommodations for their disabilities. In some cases, they may be entitled to both; in other cases, not. ...
Issue: Most people remain silent in the face of minor disrespectful incidents at work.
Risk: Your silence can be interpreted as acceptance of the other person's behavior, leading to major ...
Issue: New government rules will let older employees work part time while receiving some of their pension benefits.
Benefit/risk: That could help you retain older employees but may heap large ...
Issue: Some employers have begun firing employees who smoke and refusing to hire job candidates who do. Should you do the same?
Benefit/risk: Corporate smoke-outs can reduce your health costs ...
Issue: Executives are reluctant to approve training unless they can prove that it will pay for itself many times over.
Benefit: By providing the CEO with legitimate return-on-investment (ROI) figures, ...
It's hard to have a healthy team unless the members trust each other and the enterprise, and both of those require trust between the team and its manager. Take the following quiz to find out if you're trustworthy.
Tempers flare all the time in the workplace, and managers need to know how to quickly calm down employees whose anger gets out of hand. Here's a step-by-step strategy you can use:
As a front-line manager, you can tell firsthand when you've made a good hire or not. Right? Well, it depends. If you're trying to help your enterprise assess its overall "quality of hire"—that is, to measure the effectiveness of its recruiting and staffing strategies—then you need to focus on metrics that capture why you think a new hire is or isn't successful.

"Well, of course, Davia didn't volunteer to help out with the end-of-year inventory," Aida tells you. "She's mad at you." You're surprised to hear this. "Why?"

Hopefully, you already take any discrimination or harassment complaints from minority employees seriously. But what if a white male blows the whistle about race discrimination he sees affecting his minority co-workers? ...