You like to tell your team, “I’m here to help and answer any questions.” That’s fine. But some people will more than accept your offer of assistance: they’ll enlist you to do their work for them.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Standing up straight and balancing your weight on both feet can improve your image.
How to deal with uncomfortable situations in the workplace.
There’s a fine line between assertiveness and aggression. Here’s how to make sure you don’t cross it.
If an employee refuses to do work or argues with you, resist the urge to fight back by declaring “that’s unacceptable” or “you better shape up.”
You like to tell your team, “I’m here to help and answer any
questions.” That’s fine. But some people will more than accept your
offer of assistance: they’ll enlist you to do their work for them.
Many business owners worry about sharing too much information with
employees. They may figure it will either turn pliant workers into
resentful critics or bore staffers who don’t care about the company’s
numbers. But the secret of communicating financial data with your team
is to track profit and loss while also teaching them to read a balance
sheet.
When managing your employees, you may find it hard not to boss them
around. After all, you figure it’s your job to direct their performance
and improve their behavior or attitude. But if you try to overmanage
them, they may rebel. That’s why you should lead by giving guidance,
not barking orders.
Don’t let your anxiety cripple you when you’re turning on the charm or trying to persuade a powerful audience of bigwigs.
All of us bring bad habits to the job, even CEOs. But what separates
top execs from also-rans is their ability to root out destructive
habits and replace them with better ones.
