Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

IBM has always been known for its leadership training. So, why did it decide to rewrite its own book on leadership? In 2002, incoming CEO Sam Palmisano decided that the Internet really did change everything, and Big Blue’s leadership model would have to change.
In 1805, Meriwether Lewis and William Clark came to an unexpected fork in the Missouri River. According to all the intelligence the explorers had received, this river wasn’t supposed to exist. Facing a pressing decision, Lewis and Clark started gathering facts on which to base their eventual decision. Ultimately, Lewis and Clark were correct, largely because they used these tactics:
Late in the 1990s, NASA made a sobering discovery: Due to the departure of key scientists, nobody on staff knew how to put a man on the moon. That’s why the space agency developed these seven critical questions to help stem the loss of critical knowledge:
The pitcher may run the show in baseball, but the catcher often leads the pitcher. Take Brian Schneider, catcher for the Washington Nationals. Although he has great physical skills, it’s Schneider’s finesse with pitchers that makes him stand out.
One day, leadership guru Jack Stack was fishing—and failing miserably at it—when he noticed an old-timer standing nearby on the dock. Stack asked the old guy what he (Stack) was doing wrong.
Many executives fail to identify their most talented people. Usually, that’s because they’ve placed too much trust in one of the following assumptions:
After combing through 14 years of research, here’s what Good to Great guy Jim Collins says about the art of making decisions:
After the battles of Shiloh and Vicksburg, when Ulysses Grant had developed fully as a general, he was called upon to resolve a crisis in Tennessee, where Chattanooga had become a trap for Union forces. Grant’s decisions underscored his competence, in these ways:
Adopt these principles, from leadership guru John C. Maxwell, to win over your people:
You're the leader of a sales team that closes high-value deals every day, and you're justifiably proud of your team's consistent performance. But today, you're in a quandary, after a disturbing conversation with your top salesperson ...