Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Southwest Airlines has run a profitable airline for more than three decades. Here are its secrets:
Starbucks founder and chairman Howard Schultz is his company’s most passionate advocate. But his success goes beyond that, to how Schultz uses his passion to do more than sell coffee. Take these three lessons to heart, and your employees and customers will, too.
When he acquired high-end lawn mower manufacturer Snapper in 2002, CEO Jim Wier’s lowest-priced machine sold for about $350. Because Wal-Mart also sold six other kinds of mowers for less than $200, Wier decided to pull the plug on his marketing deal with the giant retailer. But, feeling that he owed an explanation, Wier headed to Arkansas to meet a Wal-Mart VP.
This psychological test of small business chiefs, called the Test of Attentional and Interpersonal Style (TAIS), also works with big corporations, the military and Olympic athletes. See how you compare:
The jazz composer and orchestra leader Duke Ellington was born only 34 years after the 1865 emancipation of slaves. His father worked first as a butler at the White House and later as a blueprint maker for the U.S. Navy.
Paul McDermott moved up from a high-volume producer in commercial real estate to a vice president at Freddie Mac. Along the way to becoming an executive, he learned a most important lesson:
Do you resemble a Roman or Greek leader?
Ever hear of Internet time? It’s kind of like dog years: Each calendar year equals six Web years.
Summer can be a trying time for managers. But effective managers and enterprises take steps to keep productivity up to par dur­ing the warm season.
In an era when there seems to be a new management theory every week or so, it can be enlightening to take a look at the old classics.
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