Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

It's hard to have a healthy team unless the members trust each other and the enterprise, and both of those require trust between the team and its manager. Take the following quiz to find out if you're trustworthy.
Tempers flare all the time in the workplace, and managers need to know how to quickly calm down employees whose anger gets out of hand. Here's a step-by-step strategy you can use:
As a front-line manager, you can tell firsthand when you've made a good hire or not. Right? Well, it depends. If you're trying to help your enterprise assess its overall "quality of hire"—that is, to measure the effectiveness of its recruiting and staffing strategies—then you need to focus on metrics that capture why you think a new hire is or isn't successful.

Do you own rental property that's been producing a marginal profit or a loss the past few years? Short of raising the rent again, you're fighting an uphill battle as your expenses continue to grow.

Some people use the words interchangeably, but for most of us the traditional boss is someone who turns employees off, while a leader turns them on. So it's valuable to understand how to be a leader instead of a boss.
Brush up business-theory basics—from Gantt Charts to Maslow’s Hierarchy.
Encourage learning and build creativity by explaining the results you’re looking for.
Protect your laptop at the airport.
Fear of sexual-harassment suits have forced many American leaders to stop touching people. Yet, some top executives, including Jack Welch, still include a pat on the shoulder or a warmer-than-usual handshake among their leadership tools. Here's how to use the power of touch:
Stay on top of your responsibilities with this technique from Donald Trump: