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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Choosing healthy entrees at business lunches is one of the easiest ways to promote the impression that you’re vital, healthy, active and likely to be around for years.
Arthur Caliandro, senior minister at Marble Collegiate Church in New York, expects full participation from everyone at his weekly staff meetings.

Howard Schultz, later to become CEO of Starbucks, was traveling in Italy when he noticed something:  Italians carried a passion for their strong coffee and the local coffee bars that served it.
Quick and direct communication rules the day in today’s time-pressed working world. But take time to communicate empathetically, not bluntly. Here’s the difference:
Near the end of each year, David Mona would find himself deluged with requests for charitable donations. That spurred him to develop a plan that allocated specified percentages of his Minneapolis-based PR firm’s earnings to a few select charities.
Back in 1969, women’s fitness pioneer Lucille Roberts opened her first gym not far from Penn Station in New York. Roberts’ concept (revolutionary for its time) was a women’s exercise facility that catered not to suburban wives but to commuting women who had to sandwich exercise time between jobs and families.
When Volkswagen launched its Phaeton high-luxury sedan to go head-to-head with $70,000-plus models from Mercedes and BMW, it took one of the biggest risks in the history of automotive marketing.
Now that Alexander Hamilton has come roaring back into vogue as a founding father, let’s take a look at the guy who did more than any other to create the United States as the engine of economic power we know today.
Besides being a brilliant war strategist, Gen. Douglas MacArthur also proved a gifted administrator and charismatic figure. To guide his own behavior as a leader, he developed this list of questions:
The Roman god Janus had two sets of eyes so he could look backward and forward at the same time. Leaders need to do the same, making old cash cows while ginning up new ventures.