Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Convert your random thoughts into action points with a computerized journal.
View your decisions as a trial judge might:
Tap into the young minds on your staff
Ask your vendors to tell you how they can charge you less.
Here’s a process for making ethical decisions. Run through this work sheet if you ever feel queasy about the path you or your organization is about to take.
Wegmans Food Markets recently clinched the #1 spot on Fortune’s “100 Best Companies to Work For” list, after making the list eight times in the past. It turns out that Robert Wegman’s success comes from a renegade philosophy, applied consistently for more than five decades: “Employees come first, customers come second.”
Maybe you’d prefer not to compete, compete, compete. That’s what Alexandra McGilloway decided, so her business model is based on collaboration and complementary products rather than competition. In 14 years, East West has become the largest spiritual bookstore in the Northwest. Last year, it took in $1.7 million, about 5 percent more than in 2003.
Make it a habit to grill your people about stories in the newspaper.
New findings suggest that close-knit teams are often less competitive than teams in which camaraderie is weak. Sociologists at the University of California and elsewhere see some compelling reasons why friendly teams finish last:
Harvard University President Lawrence Summers provides a lesson in what not to do as a leader: alienate your people by telling them they’re probably not genetically equipped to do their jobs.