Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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President James Monroe tends to come up short when compared with such contemporaries and mentors as George Washington and Thomas Jefferson. But, today, Monroe would be considered a model of the laid-back but effective chief executive.
Crisis produces a state of being “on,” which a University of Michigan business researcher calls the “fundamental state of leadership.” Here are the four stages of moving from a normal work state to being “on” for a crisis:
Vatican-based journalist John Allen spent six years observing Pope John Paul II as the pontiff went about his daily routines. Here are three leadership practices Allen noted in John Paul:
No question that mergers are painful when you have to consolidate positions. Utz-Hellmuth Felcht, chairman of Degussa, the world’s largest specialty-chemical company, has had a lot of practice at it. He deals with mergers in two main ways:
We can feel fear but we move forward, anyway. Acknowledge that it exists, but don’t let it tie you down.
UPS Chairman and CEO Michael Eskew believes that employees aspire to accomplish great things.
Here are a few precepts, drawn loosely from the Lewis and Clark expedition, of maintaining a realistic optimism while leading your team into the unknown:
In all, the Coast Guard evacuated about 33,500 people after Katrina, six times as many as it did in all of 2004. The sheriff of St. Bernard Parish says the Guard was the only federal agency to provide any significant help for a week. When officials came down from Washington and asked the sheriff how he’d fix FEMA, he told them to blow it up and give the Coast Guard what it needs. So how did an agency with relatively modest resources rescue so many?
Allen Dulles, the master spymaker who headed the CIA during the Eisenhower years, liked to tell the story of an important phone call he once refused to take.
Learning new stuff is hard, so people look for someone to guide and support them through the chaos. If they don’t see that support, they’ll drag their feet. In response, the leader repeats the logic behind the change, pushes harder, tries pep talks, then anger and threats. Finally, his people shut down. Here are three ways to avoid that cycle so your people trust you enough to accept the change.