Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Workplace bullying has in recent years been the focus of vocal and highly organized campaigns to stop it, by passing new laws and building public awareness. It's become a big and visible issue in many workplaces. Here's some advice for managers:
Flextime sounded like a good idea at the time, right? Has it become a head­ache for you to keep track of—let alone supervise—your employees with flexible schedules? Has your flexibility turned into a free-for-all? Here's some expert advice on how to make flextime work:
The IRS can hit you with dozens of different penalties if you fail to follow the letter of the tax law. They’re often arcane and difficult to understand. And although many of the penalties are relatively small on their own, they can add up quickly. So, a single mistake could snowball into hundreds or thousands of dollars.
“I’m from the government, and I’m here to help.” It may be the punch line to an old joke, but it can also be a valuable message that small business owners overlook.
It would have been easy for helicopter pilot Hugh Thompson Jr. to fly away from the scene of carnage. But he and his crew—appalled when they came upon their fellow U.S. troops killing civilians in the Vietnamese village of My Lai— landed their helicopter between the shooting soldiers and fleeing villagers, pointed their guns at the Americans and told them to stop firing.
So, can leadership be taught? Jay Conger, executive director of the University of Southern California’s Leadership Institute, had his doubts. He embarked on a two-year study to find out.
Avoid falling prey to the most common lie leaders tell themselves
Prepare for the next crisis— or opportunity—by employing “active waiting”:
Short-circuit team paralysis by empowering more people throughout the ranks to make decisions on their own
Maintain your effectiveness as a leader by resisting the temptation to flatter people, withhold information, lie or exaggerate past successes
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