Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

It happens to every manager: You sit down to prepare a staff member’s review and realize you can remember only what the person has done the past few weeks. Or you allow only a single incident (good or bad) to color your assessment. If you’re relying solely on your memory to evaluate employee performance, you’re [...]
Issue: Following correct protocol when investigating harassment complaints. Risk: Courts will slap organizations with big punitive damage awards ...
Your employee records are a gold mine for identity thieves. How should you secure them? A new Society for Human Resource Management survey says 95 percent ...
Managers are often maddened when employees blame co-workers when things go awry. Here's the strategy one manager used to deal with an employee's buck-passing:
It didn't take a psychic to figure out that Aura and Viktor were attracted to each other. They have the same interests, mutual friends, similar goals. So you, their manager, were not surprised to learn they were dating ...
Keep an open mind in investigations;
juries will punish 'kangaroo courts'
When investigating a sexual harassment complaint, don't rush to judgment, and don't allow supervisors to sidestep any steps ...
Early in a job interview, you ask for much more money than the other side could possibly offer. In your first meeting with a new vendor, you make a low-ball bid that’s sure to be shot down.
Unless you push ahead, the forces of inertia will bog you down, and one of the most powerful forces of inertia is objections.
Think you’re a pretty big wheel, eh? Forget it, you piker! You’ll never be a leader on the order of that liver-spotted captain of industry, Mr. Burns.
Ronan Tynan, the Irish tenor who has sung everywhere from Yankee Stadium to Ronald Reagan’s funeral, is a fighter. When his legs were amputated below the knees after a motorcycle accident, Tynan trained hard enough to win Paralympics gold medals. Then, he earned a medical degree. At age 33, he decided to start a singing career.