Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Formula One Grand Prix drivers, like successful executives, have the passion to reach the top of their professions. Yet, even within this elite group, only a tiny percentage take the winner’s stand.
Parallels between climbing a mountain and leading your organization to the top abound. Here’s one: Before you reach the summit, you have to pass through an intensely competitive “death zone.”
When a legal crisis erupts, your organization will rely heavily on an attorney.
The Talmud, an ancient Jewish text, tells us that everything we do affects everyone around us. This story illustrates the point:
Buddhists believe that the greatest masters of pottery, Kung Fu and other arts never forget how they felt on the day they began their studies. Here’s how to adapt that “beginner’s mind” to leadership:
Benjamin Franklin was already a successful businessman, inventor and politician when he arrived in London in the decade before the Revolutionary War. But he was about to risk everything, unwittingly, by misreading what his customers—Pennsylvania colonists—wanted.
No matter how responsible your employees are, if the team as a whole picks up bad work habits, it's hard for you as a manager to break them one person at a time.
Issue: When can (and should) you use personality testing to screen applicants? Benefit: More tests are available online, which makes them easier and cheaper ...
Issue: The wording used in your employment policies. Risk: Overly vague language makes it difficult for employees to comply and makes you more vulnerable ...
Issue: Should HR question a supervisor's plans to fire an employee? Risk: If you take a termination report at face value, you may overlook bias by a manager. Action: ...