Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Asked if he has a favorite hero from the Bible, noted Holocaust researcher and Nobel Peace Prize winner Elie Wiesel names Moses. So, what are we supposed to learn from Moses?
Baseball fans could learn a lot about the game by listening to former major league manager Tony Pena talk about it. Unfortunately, fans of the Kansas City Royals never got the chance. But the way that Pena handled the following situation speaks volumes about his philosophy as a leader.
Jorge Posada, Mariano Rivera, Derek Jeter and Bernie Williams. They’re the only guys who’ve played for the New York Yankees throughout the team’s dazzling 10-year run featuring six American League championships and four World Series titles. In a sport where continuity is rare, their friendship reinforces their leadership.
Former Home Dept chief executive Bob Nardelli exemplifies some of the biggest rules of leadership:
Angie Morgan and Courtney Lynch were among the only women in their Marine Corps officer training school. The physical demands were tough, but commanding men who’d never worked for a woman proved tougher. Morgan and Lynch excelled at it and now, they’re teaching other women. Their workshops focus on four Marine-centric ideas:
When a problem doesn’t respond to solutions that have worked for you before, unlock your creativity with these approaches:
Both Rob and Lisa are good employees, and Maurice knew that when he hired experienced people, he gained access to new ideas. He didn't want to discourage them from sharing those ideas—just to understand when and how they should do so. Here's what Maurice told them:
Surveys often tell us that a full day, or more, of each employee's work­week ends up being unproductive. While it's easy to claim that work­ers are goofing off, smart managers know that they, not their employees, have the most direct impact on team productivity and efficiency. Take this quiz to see how your approach mea­sures up.
What is the business world going to be like in the future? Not tomorrow, but in 15 years or so?That's the subject of a recent report out of Australia, con­ducted by Boston Consulting Group for a government workforce-develop­ment effort, looking at the skills senior managers will need in 2020.
Kathy and Alan have drifted into a common work­place scenario, where they don't communicate like adults about the work to be done. Instead, they bargain like kids, or like parents and kids—they take turns making demands and then giving in to each other. This cycle of bargaining includes a large element of manipulation, and it's very stressful for everyone involved.
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