Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Funny, but the very same skills that leaders find most important for leadership— communicating and listening (43 percent)—they also consider their biggest shortcomings. At least according to a new survey.
“Whole” leaders balance head, heart and guts, while “partial” leaders lag in one or two qualities. Here’s a series of questions to determine if you or your organization are balanced, along with adjustments you can make:
You may not want to think about this, but the sooner you figure out your own succession plan, the better. “Leaders don’t go soon enough,” says Gary Erickson, founder of Clif Bar, the $100 million maker of energy bars.
In the brave new world of excess supply, your customer is king. So says Peter Georgescu, former chairman of communications firm Young & Rubicam.

Your customers expect you to set the bar on customer focus, according to a new survey by the American Management Association and the Human Resource Institute.

Bad hires suck the juice right out of an organization. That’s why you’ve got to hire the right people.
No matter how well you prepare or how hard you work, luck still plays a role in success. Consider the late Cy Feuer and Ernest Martin, who together produced some of Broadway’s monster hits, including “Guys and Dolls” and “How to Succeed in Business Without Really Trying.”

Think the government would run better if agency chiefs behaved more like CEOs? Not according to Good to Great author Jim Collins.
Keep your life on track the way comedian Tim Allen does, with these three connected lists:
Put hot new business trends to the test by asking people to describe the benefits they receive from the latest business idea.
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