Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

You may dread confronting employees face to face about performance issues. But employees are far more likely to accept your critique and commit to improvement if you present those problems in a fair, concrete and “problem-solving” manner. Use these six tips as a framework to guide your discussion: 1. Describe the problem in specific, nonjudgmental […]
In light of the Supreme Court's recent landmark age-bias ruling, you should schedule time in the coming weeks to review your organization's policies, from hiring to compensation and layoffs, to find ...
Issue: The night-shift population is rising, and shift workers are logging more overtime hours.
Risk: Those dual trends damage productivity, causing more accidents and hurting employees' health, all of which ...
Make sure your employee evaluation process includes clear-cut instructions and guidance for managers on how to link performance with compensation.
Reason: A new court decision says that giving employees a ...
Issue: Gaining more value from your exit interviews.
Risk: Intelligence gathered often falls into a "black hole," so mistakes are repeated and legal land mines are overlooked.
Action: Ask ...
If your organization does business with any government entity (from a state agency to a local school board), be wary of allowing government officials to become involved in your employee discipline ...
You're an enthusiastic manager of the new school, which means you do everything you can to encourage your team members to be self-starters and make decisions on their own. But ever since Lana came on board, you're wondering if the old "do as you're told" management strategy didn't have something to recommend it.
The best way to prevent employees from rallying support for a union in the workplace is to write and enforce a specific no-solicitation policy. To make sure it passes legal muster, ...
Over the years we've come to realize that if there's a perfect performance appraisal system, nobody knows about it. Here's some expert advice to help you avoid problems that seem to vex many managers:
Use quick “Got a second?” chats on the fly, rather than lengthy meetings, to stay on top of things.