Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Hopefully, reading about multimillion-dollar lawsuit verdicts has motivated you to implement anti-harassment and discrimination employee training. But how good is the training you're giving? It's a question worth asking.
Reason: ...
You sigh and turn to Erin. "That was the registrar's office at State. Seems our boy Jason is not actually enrolled there—and hasn't been for two years."
Issue: If you uncover an employee's performance problems while she's on FMLA leave, can you fire her?
Risk: Firing may be legal in some cases, but it will likely prompt ...
Issue: Take control of your department's image by creating a consistent internal marketing message.
Benefit: When done well, such branding raises your profile with execs and the rank and file, ...
?'Winging it' during interviews poses double danger
Using unstructured, "tell me about yourself" questions during
job interviews not only opens you to discrimination claims, it often results in poor ...
Issue: Becoming more involved in a local college's career programs, beyond attending job fairs and posting openings.
Risk: Your organization can morph itself into an employer of choice for interns ...
Issue: How to use rewards and recognition in the best (and most cost-efficient) way to motivate employees.
Benefits: By making recognition a companywide effort, you remove a burden from you ...
Knowing how to delegate tasks to your team members is a critical management skill. It helps you develop your people while controlling your workload at the same time. But part of mastering this skill includes knowing when not to delegate.
As a front-line manager, you need to watch the bottom line—which means not only encouraging productivity but preventing waste. Here's a strategy for tackling the issue with your team:
Sometimes it seems like putting out fires is the most important task in our job descriptions as managers. How well do you handle crises that break up your workflow? Take this quiz and find out.