Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

When your people make mistakes, it’s often tempting to forgive. After all, we’ve all messed up at some point, haven’t we?
Part-time electricity-board employee and burgeoning author Corinne Maier has vaulted into prominence by advocating "active disengagement" among French workers ... the kind of creative inertia you’d expect from Wally in the cartoon strip “Dilbert.”
Gee, my team might lose this sale. If that happens, we could miss our quota. If we keep losing sales, I could lose my job. These days, out-of-work managers need months or years to find a new job. I couldn’t pay our bills. I’d be pumping gas for a living!”
Picture this: Over the door of your conference room runs a marquee with a running total of attendees’ wages and the revenue they’re not bringing in while they rot in some blasted meeting.
Lisa Price’s homemade body products have made it into the homes of celebrities such as Halle Berry and Chaka Khan, and each of them carries the brand name “Carol’s Daughter.”
Former Warner-Lambert CEO Melvin Goodes made identifying potential leaders a lifelong priority. He asked executives throughout the ranks to evaluate the leadership potential of the managers they supervised by answering these questions:

Wise leaders would never sit by while hackers broke into the organization’s computers and stole vital data.
Health insurance premiums are growing at double-digit rates each year.
Ray Gilmartin faced a daunting task in 1994 when he signed on as president and CEO of Merck & Co.
In 1963, John F. Kennedy went to West Berlin and declared that, while freedom comes hard and democracy isn’t perfect, “We have never had to put a wall up to keep our people in.”