Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Toiling away at the Gotham Bar and Grill for 19 years, Alfred Portale produced something else besides his own three-star restaurant in Manhattan: He taught the rigors of fine cooking to eight other great chefs, who went on to create their own highly rated restaurants.
It’s difficult to imagine today, but when General Motors put its new Corvette on national tour in 1953, the car fell flat in the marketplace.
One way to hang onto your lead is to maintain the pressure after a surprise attack. Here’s a schoolyard stunt that illustrates the point:
No matter how great you think you are, some things about you drive your people crazy.
Cultivate the habit of asking “What went right?” after successes as often as you ask “What went wrong?” after setbacks.
Do you need a visa and a passport when you travel to Mozambique? Yes, you do.
The only guaranteed way to keep people from wasting time in your organization is to stop wasting time yourself.
How did the iPod MP3 player—not a computer—become Apple’s defining product over the past three years?
At its headquarters in Tokyo, Honda Motor Co.’s leaders stock their product-design teams with laypeople who know nothing about technology.
Take a customer-service tip from Rob Bell.