Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Many would-be leaders fall into the trap of treating their decisions as moving targets, wavering after setting a direction or backing away from a commitment, leaving employees in a muddle. Do you?
Here are “five zeros” that will simplify your work.
Executive coach Scott Eblin learned something from his son Brad when the two went to sell Brad’s car.
When leading a change campaign, there's a sensible way you and your team can withstand forces beyond your control and keep advancing toward your goal.
Here’s one of the most powerful tools to influence others’ behavior: Remember what they say.
Some negotiators try to extract an extra concession at the last minute. If that happens, ask yourself, “Do I understand why they want this extra concession?”
If your employees are disengaged, quality, productivity and customer service are going to decrease, while mistakes, absenteeism and turnover increase.
The vain attempt to be all things to all people continues to debilitate leaders and organizations.
Every leader runs up against direct challenges. Some common ones threaten.
For Brian Walker, leadership and inspiration go hand in hand. The CEO of Herman Miller wants the company’s roughly 5,700 employees to love their jobs, so he reminds his staff that the company’s goal is “to create a better world around you.”
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