Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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John Goeken didn’t earn the name “Jack the Giant Killer” for nothing. The Midwesterner who broke AT&T’s grip on the telephone industry had a passion to make communication possible anywhere. If people told him he couldn’t do something, he’d do it just to prove that he could. And boy, did he do it.
While Dick Cross was training to become a naval officer 30 years ago, he studied the “bearing” of an officer. But times have changed. Authority today, Cross says, is not granted officially but by those who agree to follow their leader.
“Solopreneur” is the latest moniker for peo­­ple developing personal brands. And yes, one person may have several brands, such as life coach/marketer/media consultant.
Here are guidelines to make the most of LinkedIn.

“If you look in the mirror and don’t see plenty of flaws, you’re delusional,” says tech consultant Steve Tobak. “And companies are entirely made up of imperfect people, just like you.” Still, he says, some leaders “more or less” know what they’re doing.

Men who reach the top engage in rituals of initiation introducing up-and-comers to key players. “I think we can use them as a model,” says Carol Johnson, a member of the first generation of women on Wall Street.

Allison Evanow was sleeping one summer night when it hit her. She woke up next morning, turned to her husband and said, “I have this crazy idea.” Already working in the spirits industry, Evanow had noticed a “sophisticated and energized cocktail movement” ...

Unless you’ve spent time on the playground lately, or have kids of your own, you may know nothing about the latest schoolyard craze: Silly Bandz. The story of Robert Croak, the man behind them, holds lessons for entrepreneurs in search of the next big thing.

When Yahoo co-founder Jerry Yang hired Terry Semel in 2001 to rescue his web portal, eyebrows arched. Semel had barely used a computer. What he had done was prove himself as a dealmaker and people person. Semel even claimed his lack of technical knowledge was good because it made him a “typical user.”

In 1940, Britain was on the verge of surrender. Winston Churchill exhorted the public to stay the course. “It is in adversity that British qualities shine the brightest.”
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