You cannot lead an anxious workforce by making them even more worried. If you warn employees about the possibility of a recession or discuss other doomsday scenarios, you risk driving them to despair. On the other hand, relentless cheerleading amid shrinking profits won’t enhance your credibility and will have limited impact if people sense more pain in the near term.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
In the cosmetics business, the push for new products never ends. Consumers clamor for breakthroughs. As CEO of Sephora Americas, Calvin McDonald has made innovation a top priority. In March 2016, he launched the Sephora Innovation Lab. Based in San Francisco, the lab enables the French-owned cosmetics chain to conduct research with the help of outside partners. The goal is to create a space where employees can collaborate and test ideas without fear of failure.
Looking to build trust with your team? Start with an experiment. Commit to going 90 days without complaining, criticizing or condemning. And if you’re really serious about creating a more trustworthy culture, enlist your senior executive team to join you in this 90-day challenge.