Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Joe Scarlett, the former CEO of Tractor Supply Co., calls runaway egos one of the biggest obstacles that successful leaders face.
Many company owners and CEOs are unaware (or unwilling) to look at the numbers in front of them and too quick to listen to surrounding “yes men.” Are you?

Today, many people see Bill Gates as a globetrotting humanitarian. But in the 1980s, he was a headstrong entrepreneur. An incident involving company co-founder Paul Allen, a race to catch a flight, and an ill-advised attempt to spontaneously learn jetway mechanics demonstrates what made him so effective.

At Pixar, the movie studio behind blockbusters such as “Toy Story” and “Cars”, Ed Catmull cultivated a culture in which filmmakers could share ideas and opinions in a free-flowing, nonthreatening manner. He devised the Braintrust, a regular series of management meetings where the primary purpose is straight talk.
When leadership guru Jim Collins took West Point’s leadership chair in 2011, he wanted to know how cadets succeed under pressure. They don’t—at first. They keep getting decked and getting back up...
At first glance, you might not think im­­provisational comedy and organizational teamwork share much in common. But they do.
To convince a worker to help with grooming the next in line, send this message.

The constant push to add new projects can stymie your team’s success. Adopting a less-is-more philosophy can free up time for those high-priority tasks that merit the most attention.

In 1991, Jerry Sternin headed to Vietnam. His goal: to fight child malnutrition in poor villages. Sternin isolated the few people who were modeling problem-solving behavior when most were following negative patterns. He thus dis­­covered what the “positive deviants” did to produce such superior results.
When Frank Battiston, a Microsoft Canada executive, meets with managers to discuss succession planning, his focus might surprise you.
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