Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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After years of steep losses, Thomas Cook Group earned a profit with Harriet Green at the helm. When she became the struggling British travel company’s CEO in July 2012, it was burning through cash. Her turnaround strategy: Make decisive decisions, quickly.

To gather market intelligence and grapple with your industry’s ever-changing competitive landscape, you can’t sit at your desk. You need to expand your network and keep probing to learn more from others.

The hole left when an outstanding employee departs can seem big enough to swallow up the productivity of that person’s whole department. But it doesn’t have to be that way. Here are four tips to maintain order and productivity when a top employee moves on

Are employees falling into a problem pattern of finishing things late? Here's a plan for more productivity, fewer excuses.

When you’re climbing the corporate ladder, you may model yourself on your superior. But sometimes it’s better to stay true to yourself—even if that means developing a distinctly different style.
Positivity is what keeps a workplace ticking. It all starts with supervisors. And all they have to do is treat employees better.
In fielding highly charged emotional statements, your first goal is understanding and clarification. Your second is conveying that you care.
Sony once demonstrated the wrong way to handle a crisis.
After three years as head writer for Saturday Night Live, Adam McKay was ready to quit in 2000. But before leaving SNL, McKay took his agent’s advice and ap­­proached Lorne Michaels with a series of de­­mands he’d need fulfilled to stay put. Employing the "least-interest" principle worked for him beautifully.
As leaders in most any line of work will tell you, becoming a leader is mainly about what’s in your head, not in your physical prowess or material advantages. Mariano Rivera is a good example.
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