Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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“If you look in the mirror and don’t see plenty of flaws, you’re delusional,” says tech consultant Steve Tobak. “And companies are entirely made up of imperfect people, just like you.” Still, he says, some leaders “more or less” know what they’re doing.

Men who reach the top engage in rituals of initiation introducing up-and-comers to key players. “I think we can use them as a model,” says Carol Johnson, a member of the first generation of women on Wall Street.

Allison Evanow was sleeping one summer night when it hit her. She woke up next morning, turned to her husband and said, “I have this crazy idea.” Already working in the spirits industry, Evanow had noticed a “sophisticated and energized cocktail movement” ...

Unless you’ve spent time on the playground lately, or have kids of your own, you may know nothing about the latest schoolyard craze: Silly Bandz. The story of Robert Croak, the man behind them, holds lessons for entrepreneurs in search of the next big thing.

When Yahoo co-founder Jerry Yang hired Terry Semel in 2001 to rescue his web portal, eyebrows arched. Semel had barely used a computer. What he had done was prove himself as a dealmaker and people person. Semel even claimed his lack of technical knowledge was good because it made him a “typical user.”

In 1940, Britain was on the verge of surrender. Winston Churchill exhorted the public to stay the course. “It is in adversity that British qualities shine the brightest.”
Crocs, a global apparel and accessories company that began as a shoemaker, has grown quickly in recent years. Why? "We’ve be­­come an $850 million global business by putting our customers first," says John McCarvel, president and chief executive.
When it comes time to writing performance evaluations, it’s best to stay away from broad generalizations about the employee’s work. Instead, provide concrete examples that support your stated performance rankings. Follow these guidelines for writing evaluations.
Born into a life of privilege in New York City in 1897, Margaret Rudkin learned to bake bread from her Irish grandmother. Marrying a broker, she began a life in high society. Then two calamities hit: the Depression and an accident that laid up her husband for months. Here's how Rudkin proved it's possible to bounce back from adversity to achieve success.
Billy King, general manager of the Brooklyn Nets basketball team, thought it was pretty cool the first time minority owner and hip-hop mogul Jay-Z emailed him. Even cooler: Asked what Jay-Z typically wants to know, King says, “How he can help.”
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