Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Arthur Ochs “Punch” Sulzberger, former publisher of The New York Times who died in 2012, had not been an obvious choice as leader. Mild-mannered, introverted and modest, Sulzberger remained modest even after great success in the family business.

Chuck Yeager turned 90 in February but refuses to slow down. “While I’m not gonna run no marathon, I still hunt and fish and fly,” says the guy who broke the speed of sound with a rocket plane in 1947.
In 1986, Richard Manoogian was CEO of Masco, a maker of faucets and household products that had produced 29 straight years of earnings growth. The firm was generating nearly $2 billion in cash—and Manoogian decided to invest a big chunk of it in the furniture business. Manoogian called it “probably one of the worst decisions I’ve made in 35 years.”

When teams sputter, conflicts can erupt. As the leader, you can insist that difficult personalities find a way to get along. Encourage diverse teams to look past their differences. Use these strategies to cure your team's negativity.

You can trumpet your organization’s core values and unshakable ethics. But your actions will influence what em­­ployees think far more than your words.
Smithfield Foods, a pork-packing plant, experienced the Great Recession like everyone else. “I thought the hole we were digging was so deep we should go into the swimming pool business,” says CEO Larry Pope. Here’s how Pope turned things around.
To bring cultures together, identify differences in attitudes and work habits. Then address the differences so that everyone gains a better understanding of their colleagues’ perspectives. Skip this step and conflicts can erupt. This occurred after Daimler-Benz acquired Chrysler in 1998.
You’ve probably been watching global finances with a wary eye, waiting and wondering if it’s all going to blow up. But it’s not under your control.
Whether you feel like a “born leader” or a thinly veiled fraud, you can develop valuable insights by quizzing yourself on your skills, traits and experience as a leader. On each of these items, give yourself an “S” for strong or “N” for needs improvement.
“Managing is work,” said Earl Weaver, legendary manager of the Baltimore Orioles baseball club, who died early this year, leaving behind some thoughts on leadership. “It’s constant decisions of whose feelings you want to hurt all the time.”
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