Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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When you’re not clear on what you do best, your company’s identity and marketing message get so diluted they don’t resonate with anyone. That’s why it’s important to have a clear mental picture of your ideal client.
Twenty-five percent of employees have quit a job because of others’ rude behavior, according to a new report from communications firms Weber Shandwick and Powell Tate, in conjunction with KRC Research.
Promoting your best employees can be scary because you risk throwing off the team dynamic and hurting its
performance. Instead, ensure a smooth transition when you promote employees by following these tips.
Employees are going to complain—even employees who work for top-notch organizations and outstanding managers. However, negative feedback isn’t something you should discourage because it allows you to make changes that increase innovation, productivity and morale.
Technology can quicken the recruiting process and make hiring managers’ jobs much easier. However, remember these tips when using technology to attract your next superstar employee:
Never waste an opportunity to celebrate. “There is just not enough celebrating going on at work,” says renowned leader Jack Welch.
Successfully welcoming a new hire increases retention rates and can go a long way toward building employee engagement. Here are six ways that a company can successfully bring a new hire on board.
Every business needs repeat business to remain competitive, so don’t put all your efforts into attracting new customers. Make sure you are giving lots of love to your existing customers too.
Fielding employee questions is an unavoidable part of any manager’s role. However, a daily bombardment of questions could indicate poor leadership. Take these steps if you hear too many questions.
When you want to hire that top prospect, seal the deal with one simple trick: Put the job offer in writing in addition to extending it verbally.