Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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There’s new thinking about sponsorships. Consider how music inno­­vator Will.i.am is helping corporate America figure this out.

In the 1920s, Alfred Sloan ran General Motors. When he convened his management team to explore whether to open a plant abroad, they all approved the move. Sloan replied that he wouldn’t make a decision until he heard some disagreement. He wanted the best judgments to flow from clashing viewpoints.

When Jeffrey Hayzlett took over as Kodak’s chief marketing officer, he didn’t know much about the founding father of the company, George Eastman. What he learned gradually, by raiding the archives and reading everything that Eastman had written, was that Eastman had been a change agent.

Raising teamwork to the next level doesn’t mean you must hire team-building consultants and send employees on Outward Bound. Take these simpler steps.

Arthur Ochs “Punch” Sulzberger, former publisher of The New York Times who died in 2012, had not been an obvious choice as leader. Mild-mannered, introverted and modest, Sulzberger remained modest even after great success in the family business.

Chuck Yeager turned 90 in February but refuses to slow down. “While I’m not gonna run no marathon, I still hunt and fish and fly,” says the guy who broke the speed of sound with a rocket plane in 1947.
In 1986, Richard Manoogian was CEO of Masco, a maker of faucets and household products that had produced 29 straight years of earnings growth. The firm was generating nearly $2 billion in cash—and Manoogian decided to invest a big chunk of it in the furniture business. Manoogian called it “probably one of the worst decisions I’ve made in 35 years.”

When teams sputter, conflicts can erupt. As the leader, you can insist that difficult personalities find a way to get along. Encourage diverse teams to look past their differences. Use these strategies to cure your team's negativity.

You can trumpet your organization’s core values and unshakable ethics. But your actions will influence what em­­ployees think far more than your words.
Smithfield Foods, a pork-packing plant, experienced the Great Recession like everyone else. “I thought the hole we were digging was so deep we should go into the swimming pool business,” says CEO Larry Pope. Here’s how Pope turned things around.
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