Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Research shows that we tend to retain less than 10% of what we hear in a face to face conversation. Identify potential listening traps and take steps to avoid them.
Drew Greenblatt knew that Marlin Steel could not survive Chinese competitors, who were luring away his customers—big bagel chains that bought the company's wire baskets. The Baltimore firm was struggling to stay afloat in 2003 when a fateful call from a Boeing engineer led to some market research that changed everything.

The essence of Apple co-founder Steve Jobs, according to his biographer, is that his personality was integral to his way of doing business. For one thing, he acted as though the normal rules didn’t apply to him, and he poured his passion, intensity and emotion into Apple products. Here are a few of his top lessons.

Workers who call in sick usually get the benefit of the doubt, but 31% of managers polled by CareerBuilder.com say they have checked to see if an absent employee was telling the truth.

Labeling leadership traits as “masculine” or “feminine” is just a mental shortcut based on popular culture, not facts. We keep taking the shortcut because it’s easy, but these traits, traditionally associated with women, can help anyone lead.

Dishing out criticism demands delicacy. Here's the best way to gain cooperation and compliance when giving feedback that isn't as positive as the listener might like.

A creative brainstorm can strike at any time, perhaps while you’re in the shower or taking a walk. Effective leaders prod their team to innovate by recognizing and capitalizing on such creative connections.
Too many meetings start late, run long and don’t achieve much. Try these tips for running productive meetings that accomplish your objectives.
More than 2.1 million jobs have been created in Texas since 2000, nearly a third of all jobs created nationwide during that time. Over the last 12 months, 413,000 jobs have been added to the Texas economy.
Michael Norton and Elizabeth Dunn, co-authors of Happy Money, asked a group of high-net-worth individuals how much wealth it would take to trigger true contentment.