Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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On Jan. 30, Ron Kline, an employee of toilet manufacturer Mansfield Plumbing, reached a career milestone most people would never dream of: 50 years of perfect attendance.
To think strategically, you need to pose the right questions. Mobilizing your team to come up with the right answers turns everyone into strategic thinkers.
If you don’t like what you hear, it’s tempting to pick a fight. But that rarely brings opposing parties closer together.
Every organization has a personality, say two leadership consultants who offer this advice for building leaders at every level.
In America, 62% are unhappy with the state of the nation. In England that number is 55%, and in Italy, 90%. But truthfully, we’re living in a golden age.
During a commencement speech he gave at MIT, Drew Houston shared two points of advice he would give to his younger self.
To maximize games, involve em­­ployees in design and implementation. Staffers are more apt to embrace the game if they play a role in creating it.
You’ve heard much about the need for employees to be “engaged” and “empowered.” But how do you actually make the culture shift in your business to really build that kind of spirit?
During the 2008-09 recession, Jim Goodnight of SAS didn’t just promise job security to his workforce. He also challenged them to use the slowdown to innovate. Housed on 300 acres in Cary, N.C., the tech giant’s campus offers its 14,000 em­ployees a chance to concentrate on ­creativity with a minimum of distractions.

Like many CEOs, Dan Quiggle also raised funds for his favorite nonprofit organizations. He recalls asking a billionaire for a hefty donation to a particular charity. Quiggle, co-founder and CEO of America’s Choice Title Co., made his pitch with care. He began by thanking the billionaire for his support ...