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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Maj. Gen. Michelle Johnson, the first woman to serve as a cadet wing commander at the U.S. Air Force Academy, and the academy’s first female Rhodes Scholar, has been nominated to become its first female superintendent.
Before you address a roomful of employees, identify the main point you want to make, then figure out a memorable way to convey it. Consider how Jack Welch, GE’s former CEO, injected some drama speaking to his top managers. 
Harold Moore Jr. is a retired lieutenant general in the U.S. Army who’s famous as a Vietnam War battlefield commander. He’s co-author of We Were Soldiers Once … And Young and other books. Years ago, Moore gave a talk in which he listed three principles of leadership.

Knowing, beyond a doubt, what customers want requires a zealous commitment to metrics. And no one commits better than Jeff Bezos, CEO of Amazon. Here’s what a “culture of metrics” has allowed Bezos to do as a leader.

The armed forces rely on logistics, and so does Amazon. Over time, it dawned on the online retailer that the people so capably running its 34 warehouses have a military “bias for action” as well as hands-on experience in moving stuff around.

To launch a change campaign, start by assessing the present situation and then using it as a basis for crafting a better future. At least that’s what most experts would have advised a decade ago. The new strategy is to begin by envisioning the kind of future you want for your organization.
As a leader you can tell people what to do. But barking orders rarely endears you to your team. A better way to instruct and inspire staffers is to share personal anecdotes.
In running a men’s clothing company, Hil Davis, who co-founded J. Hilburn in 2007, admits that his attitude initially got in the way. He says that his arrogance and ignorance led him to make a series of poor decisions during the firm’s early years.
Many executives equate strategic planning with staging a “SWOT analysis”—an examination of their organization’s strengths, weaknesses, opportunities and threats. But recent research adds another element to the mix: an organization's culture.

Do you rely on your “golden gut” when making decisions? Or do you believe that other people in your organization have expertise or opinions that can help make your decisions better? Greg Burrill, owner and founder of home-builders WGB Homes, is in the second camp.

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