Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Stylistic and subtle changes to how you communicate and direct your teams can make significant impacts. Here are some simple tweaks all managers can put to use.
"Credit belongs to he who is in the arena," Theodore Roosevelt said, "his face marred by dust, sweat, and blood, who strives valiantly, who errs to come short and short again, because there is no effort without error and shortcoming."
With the holidays upon us, it’s time to tie up loose ends and get ready for the new year. Here's how.
You can waste many hours of precious time if you don’t run a tight business meeting. Here are five ways to do it right.
In October 2008, Fred Tomczyk spent his first month as TD Ameritrade’s CEO under fire. He found himself running the financial services firm amid a punishing global economic crisis. But rather than retreat into survival mode, he decided to overhaul the firm’s business model.
In 2013, BlackBerry was bordering on bankruptcy. Now it’s surprising many of its critics by showing signs of a dramatic turnaround under its new CEO, John Chen.
New leaders are quitting in ever-higher numbers. The reason is lack of preparation.
For 90 days, Google analyzed the relative search volume for “hangover cure.”
If you treat customers as equals, focusing on them as individuals, you’ll stay on the right path. Here’s a list of don’ts.

Dave Yost, retired CEO of AmerisourceBergen, says he could’ve arrived at the office at 8 a.m. and performed his job just fine. But he showed up at 6:30 a.m. to signal to others that he valued a full day of work. He could’ve traveled first class or used a corporate jet. But he flew coach like his employees to convey the importance of frugality—a key part of the wholesale drug distributor’s culture.

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