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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Leaders need to pay close attention to their management income statement, or “natural P&L,” the cornerstone for managing any organization. Every organization is unique, so every statement needs to vary slightly, but what all good management reports have in common are characteristics that make them useful.
All growth is good. Bigger is better. All businesses must either “grow or die.” Small business owners have heard these mantras for years. But, “at best those beliefs are half-truths and at worst they’re pure fiction,” argues business professor Ed Hess.
New leaders often assume they must make a big splash from the outset. So on their first day, they enact dramatic changes or issue bold announcements. Levelheaded leaders, by contrast, resist the urge to rush.
Strong leaders muscle their way forward. But strength alone isn’t enough. You need to know when to push and when to pull to win over followers. Here’s how.
Ah, the “halo effect”—the practice of inflating an employee’s annual review to increase morale and avoid the unpleasantness of pointing out underperformers’ weaknesses. Too bad the halo strategy sparks legal risks.
When you try to persuade people, prepare for road bumps. They may not listen, behave courteously or even let you finish a sentence without interrupting. Don’t let their negativity defeat you.
Maybe it wasn’t Andrew Mason’s antics while CEO of Groupon that got him fired. But he sure gave investors pause.
Here’s why stay bonuses are the worst kind of retention tool.
Before you give a live media interview, prepare to answer questions on your terms. Rehearse what you’ll say if you’re challenged to defend yourself or your organization.
Comedian Drew Carey, part owner of the Seattle Sounders soccer team, has a novel idea: Let fans vote on management. He got the idea from Spanish teams whose fans vote on key members of the club’s front office.
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