Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Some negotiators try to extract an extra concession at the last minute. If that happens, ask yourself, “Do I understand why they want this extra concession?”
If your employees are disengaged, quality, productivity and customer service are going to decrease, while mistakes, absenteeism and turnover increase.
The vain attempt to be all things to all people continues to debilitate leaders and organizations.
Every leader runs up against direct challenges. Some common ones threaten.
For Brian Walker, leadership and inspiration go hand in hand. The CEO of Herman Miller wants the company’s roughly 5,700 employees to love their jobs, so he reminds his staff that the company’s goal is “to create a better world around you.”
Strategic planning starts by understanding how your product or service differs from what’s already available in the marketplace. To pinpoint true differentiators, study what competitors sell without letting your biases interfere.
Two valued employees apply for a promotion. Both show promise, but one employee simply outshines the other. How do you break the news to the employee you aren’t promoting without demoralizing him or her?
A potential star walks in the door, looks at the entry-level work, and balks. You don’t want to damper the newcomer’s enthusiasm, but you can’t assign work that is above the person’s skill level. What do you do?
If you hate public speaking, you feel just as anxious speaking in front of a few people on your team as you would speaking to an auditorium full of people. Business coach Neil Nutburn offers these tips for overcoming your nerves so that you can wow during your next presentation.
After 30 years in the advertising business, Rick Segal understands how to maximize employees’ creativity: Give up-and-coming stars a chance to shine.