Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Based on the name alone, you can probably guess the purpose of the TeamworkPM app. This tool helps you manage and collaborate with your team and clients.

The first step to becoming a great manager is to acknowledge mistakes made along the way. By addressing those mistakes and changing your behavior, you enhance your managerial skills and build a stronger, more confident team. Here are 10 key mistakes that managers make.

Having disengaged staff on your team hinders performance and morale, and can damage your reputation. Assume that everyone on your team could use a little uplift, and work to proactively engage employees. Here’s how:
Matt Labrum, football coach at Union High in Roosevelt, Utah, recently suspended his entire team until further notice.
When you open the floor to questions, you must still retain command of the proceedings. To engineer a crisp, informative Q&A, apply these techniques.
Like many senior executives, Donald Keough makes clear-cut decisions. But sometimes—as when he was president of The Coca-Cola Co. in 1989—his snap judgments have made him appear too bossy ...
As long as you’ve got people, you’ve got talent. What may be missing are people who choose to maximize their abilities.
Employees of Boston-based apparel company Life is Good asked whether they could do something to raise money for the victims of the bombings that occurred at this year's marathon. CEO Bert Jacobs' first response was no but he soon changed his mind. “We’re a brand about the power of optimism,” he says. “We should be leaders of the spirit when bad things happen.”
One of the most sensitive areas for any supervisor is introducing change to an employee. Here are three points to keep in mind whenever an employee says “no” to a legitimate work order.
As an emergency manager in Florida, FEMA chief Craig Fugate become known for his "thunderbolt" drills, in which he launched surprise disaster scenarios on staff members who were expected to react with the same speed and decisiveness as they would in a real situation.
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