Anyone in leadership has to persuade somebody at some point. You may need to persuade an employee to perform better, or service providers to up their game. Here, in a thimble, are seven things persuasive people do.
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Marissa Mayer possesses many leadership qualities. She’s bright, articulate and a self-professed computer geek who’s Yahoo’s president and chief executive. But Mayer, 38, has her share of personality flaws. While one or two weaknesses might be easy to overlook, former employees grumble about three hard-to-ignore failings.