Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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When the 29-year-old Howard Schultz first tasted a cup of Starbucks coffee, he couldn’t believe it. “I went outside whispering to my­­self, ‘Oh my gosh, what a wonderful business, what a wonderful city! I want to be a part of this,’” recalls Schultz, now the longtime CEO of Starbucks. He begged the founders for a job; at the time, Starbucks only consisted of a few Seattle stores ...

You know the type: those employees who accept assignments without comment, but then don’t complete the work as you specified. They drag their feet, do a bad job, ask for extensions at the last minute or convince another co-worker to do the work. Use these tips to put an end to passive-resistance behavior.

Take defeat graciously ... Don’t toil too much ... Winning is what it’s all about.

Stepping into a management role is exciting and scary all at the same time. While leading others is extremely rewarding, it’s also challenging—especially if you make these rookie mistakes.

In early 2011, Ofra Strauss was enjoying life at the top. She ran Israeli food maker Strauss Group, a global company with revenues of $1.8 billion. But then an unemployed young man started criticizing the company on Facebook for pricing its chocolates too high ...

In 2011, Brian Chesky’s luck ran out. For nearly three years, the company he had co-founded, Airbnb, had grown into a global giant. Then crisis struck.

When you’re running a fast-growing company, you need to get along with your board of directors. As Yishan Wong discovered, failing to win over board members can backfire.
When your actions frustrate employees, it lowers their productivity, morale and motivation. That ultimately hurts the bottom line, so you should do everything in your power to avoid annoying them. Here are five things you should stop doing now.
When you are overwhelmed with work, you may unknowingly take your stress out on your employees. You become more demanding, curt or rude. However, no matter how stressed out, frazzled or overwhelmingly busy you are, you still have to be a great boss. Follow these tips to do just that.
Some airlines are now selling in-flight data packages instead of providing unlimited Wi-Fi at a flat rate, reports Runway Girl Network contributing writer Paul Thompson.
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