Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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In August 2014, Steve Ballmer purchased the Los Angeles Clippers basketball team for $2 billion. A few days later, Ballmer introduced himself to fans by delivering a 13-minute over-the-top speech. He acted more like a passionate cheerleader than a corporate billionaire.

The point of a business is to make money. But revenue generated under negative circumstances brings with it some troubling baggage—and it’ll likely bite you in the long run.
Stephen Crane’s circa-1900 short story, The Open Boat, offers a narrative about the importance of caring leadership.
In the world of social media, even harmless comments taken out of context can spread like wildfire and damage your organization. Tips to stay out of trouble.
Have you ever worked with someone who was a manager but not a leader? Ever worked with someone who couldn’t make a decision?
Motivating employees goes way beyond throwing more money at them. Follow these tips to keep their spirits, morale and motivation high.
"I never did give anybody hell," Truman once said. "I just told the truth and they thought it was hell."

When the 29-year-old Howard Schultz first tasted a cup of Starbucks coffee, he couldn’t believe it. “I went outside whispering to my­­self, ‘Oh my gosh, what a wonderful business, what a wonderful city! I want to be a part of this,’” recalls Schultz, now the longtime CEO of Starbucks. He begged the founders for a job; at the time, Starbucks only consisted of a few Seattle stores ...

You know the type: those employees who accept assignments without comment, but then don’t complete the work as you specified. They drag their feet, do a bad job, ask for extensions at the last minute or convince another co-worker to do the work. Use these tips to put an end to passive-resistance behavior.

Take defeat graciously ... Don’t toil too much ... Winning is what it’s all about.
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