Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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A lot of leaders often have a hard time asking for feedback. Are you one of them?

Stephen Poloz runs the Bank of Canada, the nation’s central bank. As a central banker, Poloz scrutinizes economic models to predict movements in the global financial system. But Poloz doesn’t just rely on data that he gleans from his computer screen. In addition to scanning models, graphs and economic indicators, he also gathers evidence by interviewing actual people.

Ask yourself the three things T. Boone Pickens does ... Beware the trappings of success ... Be aware that leadership is just as important as ever.
When David Cote became Honeywell’s CEO in 2002, it was in disarray. And so he listed 12 behaviors that he wanted everyone to follow. He felt that unifying the company around the be­­haviors would work better than articulating vague, hard-to-measure values.

After years of steep losses, Thomas Cook Group earned a profit with Harriet Green at the helm. When she became the struggling British travel company’s CEO in July 2012, it was burning through cash. Her turnaround strategy: Make decisive decisions, quickly.

To gather market intelligence and grapple with your industry’s ever-changing competitive landscape, you can’t sit at your desk. You need to expand your network and keep probing to learn more from others.

The hole left when an outstanding employee departs can seem big enough to swallow up the productivity of that person’s whole department. But it doesn’t have to be that way. Here are four tips to maintain order and productivity when a top employee moves on

Are employees falling into a problem pattern of finishing things late? Here's a plan for more productivity, fewer excuses.

When you’re climbing the corporate ladder, you may model yourself on your superior. But sometimes it’s better to stay true to yourself—even if that means developing a distinctly different style.
Positivity is what keeps a workplace ticking. It all starts with supervisors. And all they have to do is treat employees better.
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