Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Staff morale is a key factor in how engaged and accountable employees feel in their roles. But how do you keep spirits high when business waters are clearly troubled?
Robert Mnookin, chairman of the Harvard Program on Negotiation, believes that taking a hard line against a reviled opponent might have its time and place—but usually, even the devil should be heard.
Many smart people agree that great habits lead to success, including author Gretchen Rubin. The catch: There’s no one-size-fits-all way to get there.

Corporate financier Rose Marcario worked in various shops, from private equity to tech. She was successful by any measure. But Marcario began to question the meaning of success, leading her to the outfitter Patagonia.

There’s no shortage of negative employee behaviors that can have an ill effect on the entire workplace. The problem is when the behavior is not so bad where discipline or termination is in order, but managers must do something. And that something isn’t to drop the problem employee in HR’s lap! Help managers overcome some of the most griped about employee behaviors themselves with these tricks of the managerial trade.
Oscar Niemeyer, one of the world’s most prominent modern architects, is re­­nowned for his light, airy and fanciful structures. Famous for designing the capital city of Brasília, and for collaborating with Le Corbusier on the United Nations headquarters in New York, Niemeyer was a pioneer who needed to escape the clutches of fascism to continue his work.
Tech companies could learn about gender diversity from American Express.
Behold Edgar, the loneliest manager, who thought he was leading a staff of wunderkinds—until the ugly truth kicked in.
"You don’t lead by hitting people over the head," said the general and President. "That’s assault, not leadership."

Almost immediately upon becoming Chile’s health minister in 2010, Jaime Jose Manalich hit a crisis. Because a massive earthquake had destroyed many hospitals around the country, Manalich raced to restore health care for Chile’s far-flung citizens. Through his leadership, Manalich, 60, rebuilt Chile’s health delivery system under challenging conditions. The former physician made many wise decisions under duress.

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