Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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You may think only movie stars, talk show hosts and hotshot trial lawyers have charisma. But anyone can radiate the kind of energy that generates awe and respect in others.
Craig Newmark, founder of Craigslist, calls impatience his “greatest fault,” and it posed particular problems for him early in his career. As an employee of IBM, he learned a lesson in tact that he would never forget.
Andrew McAfee of MIT’s Sloan School of Management calculates that half of our current jobs will be automated out of existence. So how should leaders respond? Accenture CEO Pierre Nanterme says they need to dump some assumptions.
You give a series of sterling evaluations to one of your employees and she suddenly asks, “If I’m so good, why is it that I’m never considered for promotion?” Which of these choices is the best way to respond?
When employees face a serious problem, you want them to open up to you. But what you do is almost as important as what you say.
In honor of Mother’s Day, we asked working moms for their best tips on achieving a work-life balance. Here’s what they had to say.
When Mark Organ co-founded Eloqua in 1999, he was a self-described “maniac” for customer success. He devoted much of his time to accompanying his sales staff to client meetings, looking for every opportunity to delight customers and exceed their expectations. In 2010, Organ launched another tech company called Influitive. As the CEO, Organ still focuses on customers, but he also seeks to curry favor with his employees.
After graduating college, Mark Cuban got a job at Mellon Bank. His youthful energy led him to think like an entrepreneur—and that landed him in trouble with higher-ups ...

In 1999, companies didn’t want their information stored in a huge database in what’s now known as the cloud. But Marc Benioff saw the future and pounced.

It’s bad for your psyche to question every decision you make. Besides, once you’ve made a decision, you must live with the outcome, and you should spend your time focusing on delivering the best possible outcome, rather than worrying.