Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
You can’t be everywhere at once, but you can keep your hand on the rudder. First, make sure your vision is clear and that your people are following it.
True leaders inspire employees to reach their potential. That’s a tall order. More often, leaders fall into the trap of becoming passion killers. One practical way forward is asking your team to catalog “passion killers.”
One principle of commando business operations: Repeat your successes. Restaurant chains are good at replication.
Culture matters. It affects both performance and outcomes. A quick review of early American history shows a parallel between building a house then and building an organization now.
Everybody is happy to tell you about the importance of following your passion. Few let it lead their lives. A good example is Phoebe Snetsinger, the first person to see 8,400 species of birds, becoming a hero among birders while battling cancer.
No one—not even CEOs—can do it all without sound guidance and advice. In a recent Booz & Company study of CEO turnover, leaders explained how they learned what they needed to know, when they needed to know it.