Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Christine Comaford, author of the new book SmartTribes, says good team leaders can become great team leaders by following this code of conduct:

Craig Newmark, founder of Craigslist, likes to introduce himself as the com­pany’s customer service representative. He’s part joking, but his point is clear. By focusing on serving customers, Newmark preserves his brand.

Your body language can work for or against you. By striking a pose that makes you look confident, you actually gain confidence. Adopting a “power pose” may even enhance your performance.
Everybody seems to hate them, but performance reviews have been around since at least the Wei Dynasty in third-century China, which used an “imperial rater.” Yet at least one firm has gone ahead and ditched them.
Kat Cole ... Hubert Joly ... Jonah Peretti. These are some of the 25 names you need to know if you're serious about getting in step with today's thought leaders in business.

Early on, John Woolard decided to make energy conservation turn a profit. By his early 20s, he was asking himself: “What do you do with your life? How do you make it meaningful?” Several experiences shaped his course.

Traveling emergency room doctor Mary Palmer believes that when the stakes are high, leaders have a “teachable moment” because people listen more intently.

HR Law 101: There are two important reasons you need to protect your company’s trade secrets: (1) You make it less likely that confidential information will be misappropriated. (2) It will be easier for you to seek relief in court if your secrets are stolen ...  

         

It’s never easy to confront an employee whose performance is slipping or simply not up to par. Here are six ways to prep yourself for confronting an underachiever.
Leaders of large organizations cannot meet regularly with every employee to reinforce important points. So a CEO needs to take creative steps to communicate to a far-flung workforce. At Chipotle, the burrito chain, founder and co-CEO Steve Ells sends messages through multiple channels.
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