By publicly scolding an employee, you may feel like you’ve sent a loud-and-clear message. But it comes at a risk: A solid contributor might quit. Joel Manby offers a case in point.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
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Rob Eberle, president and chief executive of Bottomline Technologies, cites three things as his primary roles as CEO: bring in new talent, help his people get better each year and listen to them. "The technology today won’t be the technology tomorrow," he says. "It’s the people that matter most."
Tech firms are known for hiring the smartest people, not necessarily the most adept at leading others. If leadership development seems challenging in your operation, ask yourself these questions.
In Microsoft’s early years, its co-founder, Paul Allen, often joined Bill Gates to visit key customers. On a flight back from San Francisco, Allen arrived at the gate on time, but Gates was running late. As the jet pulled away from the gate, Allen spotted Gates sprinting toward him. Unwilling to wait for the next flight, Gates ran straight past Allen and bolted onto the jetway ...