Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Tell bad employees that they’re great and they will be, says a study conducted by the Zenger Folkman leadership development consultancy.
Figuring out how to set realistic goals has vexed leaders for a long time.
This month’s Worst Communicator Award goes to Benjamin Golden. The former Taco Bell executive made headlines last October when he assaulted his Uber driver, Edward Caban, when Caban asked him to leave his car because Golden was too drunk to provide the driver with directions.
They’re getting their work done somewhat, but you’re just not quite sure if they’re taking advantage of the situation and getting sidetracked with something else. That hasn’t happened at N2 Publishing.
Like other airlines, Delta Air Lines was struggling to stay afloat after the 9/11 attacks disrupted air travel. They needed a new leader.
Generally, if an employer gives an employee consistently good reviews, courts will view that as evidence that the employer was satisfied with the worker’s job performance. An employee who alleges discrimination or retaliation can then use those good reviews to show that something else must have been the reason for a sudden discharge.
If you want to solve a big problem, harness technology to advance toward your goal. But beware of getting too emotionally wedded to a narrow objective or overinvesting in high-end tools.
Check out this cartoon about a manager's thoughts on staff commitment.
Outspoken employees who complain about problems often get branded as malcontents. Even if they call attention to important failings in their organization, they tend to lose their stature with senior leaders.
Some workers think that anytime their employer criticizes an emotional state or suggests therapy, the employer is “regarding” them as disabled. Thus, goes the argument, the employer violates the ADA when it tries to intervene.
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