Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Tom Voss ran a company with a poor safety ­rec­­ord and the status quo was ­­un­­acceptable. At the time, Voss was chief operating officer of Ameren, a utility company in the Midwest. He sought to overhaul the firm’s lax safety culture by hosting a meeting with 200 of his senior man­agers. To galvanize his audience, the normally soft-spoken Voss turned into an inspiring dynamo.

As Richard Branson found, frustrating experiences can provide the basis for innovation. Once you identify a problem, muster the courage to implement a bold solution.
After a long career as a retail executive, Joe Scarlett retired in 2007. But he didn’t let his decades of knowledge go to waste; instead, he established the Scarlett Leadership Institute to help executives develop as leaders.
When he lived in Chicago, humorist David Sedaris went to a book signing and bought a hardcover that cost a lot of money. His interaction with the author was a wake-up call.
When your team is struggling, using the word “together” can motivate people, increase performance and boost morale, according to a recent study published in the Journal of Experimental Social Psychology.
In most cases with some patience, coaching and training, you can turn most employees into high performers. That said, some employees are incorrigible, and nothing you can do will turn their behavior around.
Most management experts warn that you shouldn’t micromanage employees because doing so can stunt their creativity and lower their accountability. However, here are four cases when it might be necessary for you to micromanage staff:
When you have decided that it’s time to let go of someone, don’t rush the decision. Otherwise, you could land yourself and your organization in legal trouble.
Start the year off in a positive direction with a team meeting that serves dual purposes: to share a plan for 2015 and to have some fun.
You are only human, and you will experience days when employees test your patience. However, even when a blowup feels warranted, here are several reasons for you to watch your temper:
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