Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Early in her career, Dalyla Santos found herself managing people at a big law firm in Orlando, Fla. But the newly minted lawyer wasn’t sure what to do.
If you begin a difficult conversation in a fretful frame of mind, you’re already in trouble. Your anxiety may lead you to say or do things that make matters worse.
What does a window washer have to tell a high-powered exec? More than he was expecting.
A new management approach known as Radical Candor is generating buzz and raising eyebrows. It calls for the kind of direct confrontation and painful truth-telling that’s traditionally considered verboten in the workplace.
No British rider had ever won the Tour de France when Brailsford took over Team Sky, Great Britain’s professional bicycling team, in 2010. But Brailsford had a simple strategy for success.

Does mixed martial arts star Ronda Rousey agree with Sports Illustrated’s title “the world’s most dominant athlete”?

Authenticity: It’s serious business. By showing self-awareness, openness and integrity, great leaders motivate followers.
Using a practice called “shine theory,” a group of female leaders in the early Obama administration did just this.
You’ve been trying to keep up with new orders and even add capacity. Then your boss gets word that you’re losing your biggest customer.
On a mid-October night in an alternate universe, the Cleveland Indians actually defeated the Chicago Cubs in game seven of the World Series to take baseball’s 2016 crown, and in doing so, denied millions of diehard Cubs fans from realizing their century-old dream of winning a league title. What could manager Joe Maddon possibly have said to his team to make such a fictional defeat less crushing? Maybe he could have tried something that, with a little modification, might work for any leader trying to motivate a staff in their worst moment.
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