Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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When employees are at each other’s throats, it’s natural not to want to get between them. As tempting as it is to ignore it, it is, however, part of your job to address destructive conflict. Here’s how.
How many times have you driven home from the office thinking, “The only reason that guy got the acclaim today is because he’s so vocal and social—the system is totally rigged in favor of the loud”?
Employee insomnia results in 11.3 days of lost productivity per year, according to Harvard research. Here's how to help employees eliminate some of the stress that causes them so many sleepless nights—and protect your organization’s productivity.
Brennan Mulcahy takes an old approach to sell a new product: His sales force goes door-to-door to sign up customers.
Sometimes, even our most talented employees meet with failure. Here are five steps to take to keep productivity humming.
When you appear strong and confident, gaining influence is a much easier job. And projecting a powerful image may not require more than a few tweaks to how you act.
Here's how All-Star pitcher Max Scherzer prepares to dominate the competition.

Martin Limbeck is a sales trainer and author of NO Is Short for Next Opportunity. Here are three of his tips for sealing the deal.

Researching and selecting new technology for an organization takes a great deal of time and money. If your employees aren’t using equipment, software and applications provided for them, they could be riling the powers that be.

Want to gain customer input as you design a product? Some managers convene focus groups to find out what customers want. Not so fast, says Bernhard Schroeder, a San Diego-based marketing expert. He thinks focus groups are overrated.

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