Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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The next time you do not have an answer for something, say, “I don’t know,” and then smile pleasantly or sheepishly, and wait for a response.
A young executive was enough of a bully to (a) be nicknamed “the monster” and (b) require a leadership coach. Shown evidence of his crabbiness and temper, he was surprised, expecting to hear how smart he was ...
Randall Hogan, chairman and chief executive of Pentair, says “thinking right to left” is a key to succeeding as CEO. He defines it as identifying where you are now as a starting point and then articulating a clear goal to reach a different point.

Douglas Conant, founder of Conant­Leadership and chairman of Avon Prod­­ucts, offers four tips for being a conscientious leader and in­­spir­­ing the people who work with you to become better versions of themselves.

For decades, management experts have praised Jack Welch as a model leader. The former CEO of General Electric was famous for firing the lowest-rated performers every year, causing employees to compete with each other to retain their jobs. John Mackey, co-CEO of Whole Foods Market, rejects that approach.
Bill Kanarick has always enjoyed asking questions—and it has served him well. He’s senior vice president and chief marketing officer of Sapient Corp., a global services company based in ­Boston.
Innovation usually starts with the seed of a simple idea. The challenge is to nurture that seed and let it grow into a product or service—without over­­complicating its initial simplicity.
Online discounter Groupon issued a money-saving deal last week honoring Alexander Hamilton, whom the promotion called "one of our greatest presidents."
Known as “the Wizard” for his showmanship, inventor Nikola Tesla, one of America’s first celebrity scientists at the turn of the 20th century, relied on rigorous thinking as well as imagination to perfect his inventions.
Executives need to understand five key aspects of social media.
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