Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Eric Tveter doesn’t crave the spotlight. But the CEO of UPC Cablecom, a Swiss cable company, knows that public speaking and media appearances come with the job. “I am not a natural orator, and am more introverted than extroverted,” he says. But his low-key, conversational delivery actually makes him more authentic and likable.
Before an employee’s performance slips or he or she quits altogether, take these steps to correct the situation.

Prepare for a tough conversation as carefully as you would prepare for an important meeting with a client. Here are three effective steps to take when laying down the law.

One of the healthiest signs of a strong organizational culture involves employees’ attitudes. Do they confront challenges with gusto? Or do they seem defeated from the start? When employees exhibit these four attitudes, it’s usually a good sign of a “yes we can” culture.
Here’s how to keep business running as usual and make the transition as stress-free as possible.
Take your next step using David Allen’s two-minute rule ... Reconsider voice mail ... Exercise gratitude.
Because of Big Data, the leadership industry is in decline. Today, business is driven by “quants” who excel at extracting data or producing algorithms that can automate work, but are not so good at putting numbers into words.
Experts often emphasize the importance of making work fun. While it’s true that leaders who enjoy themselves tend to exhibit more passion, there’s no guarantee that having fun goes hand-in-hand with success. Just ask Herb Greenberg.
"Oh, I could never try something like this," you might think after sampling this list of offbeat ways to give employees a grin. Or could you?

The Dalai Lama offers surprising advice for leaders who worry about becoming too self-centered. His Holiness actually doesn’t see self-regard as entirely bad. “We need to be somewhat self-­centered in order to succeed in life,” he says.