Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
If someone doesn’t mirror your preferred communication style, it’s tempting to label that person a poor listener. You may look for ways to avoid working with that individual. Yet in many cases, two people with mismatched personalities can still collaborate well. Jessie Kahnweiler learned that lesson.
It may surprise you that the first item on the list of ways to get people to come to work more often is to encourage dissent.
It’s a common scenario in the workplace: An ongoing dispute between two employees. Left unchecked it can split your whole unit into factions. And your workers may be looking at everything you do in terms of which side you seem to favor. Here are some guidelines that can help you address employee conflicts in a positive, effective manner.
Everyone thought he was crazy. In 1984, Phil Knight took a huge risk by spending heavily on an endorsement deal with a then-unknown college basketball star. But Knight, who co-founded Nike in 1971, sensed the charisma of a star-in-the-making and jumped at the chance to sign him.
We often think of “discipline” as “punishment.” But it means more than that. Webster’s New World College Dictionary defines it as “training that develops self-control, character, or orderliness and efficiency.” Keeping this definition in mind can help you separate the myths about discipline from the realities.
On Jan. 29, 2003, an explosion destroyed a West Pharmaceutical Services factory in Kinston, N.C. Along with six deaths and dozens of injuries at the plant, the resulting fire burned for two days. Donald Morel Jr., West’s then-CEO, was returning to the Philadelphia area from a business trip to New Jersey when he received the news. Morel rushed home, packed a bag and chartered a plane ...