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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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With the passing of actor Andy Griffith in 2012, his most famous TV character, Sheriff Andy Taylor of Mayberry, is worth another look for his low-key brand of leadership. Here are a few of the sheriff’s lessons on caring more and fussing less.

After Roger Schwarz bought a new sofa, he found that it squeaked when he sat on it at home. He complained to the store’s owner, who insisted that the sofa was identical to the others he sold—and they all squeaked. Schwarz and the owner decided to test three sofas at the warehouse ...
Without realizing it, you may cast gloom and doom over your team. It’s all in your word choice.
Tony Hsieh, CEO of Zappos.com, is changing the way employees at his company work, interact and view themselves in a sweeping program to eliminate job titles and the standard concept of management.
After more than two years of testing a Doritos-flavored taco shell, Taco Bell still had not signed a contract to partner with the company that made Doritos. So as the date neared for a major launch, CEO Greg Creed invited Frito-Lay’s CEO to a meeting where they forged a handshake deal. Creed’s eagerness to forge ahead without an official contract paid off.
Chris Rufer has brought innovation to an industry not accustomed to outside-the-box thinking: tomato processing. Rufer views the traditional relationship be­­tween supervisor and employee as “forced” and “artificial.”
New York City's new mayor, Bill de Blasio, supports replacing all of Manhattan's carriage horses with electric, vintage-replica vehicles that will transport tourists instead.
Dave Kerpen, a student of all things likeable and author of Likeable Leadership, posts a batch of tips from top managers and CEOs on what you should never say, including these “Office Space”-worthy gems.
There’s no single method to motivate entry-level employees. You need a range of communication tools to ignite their on-the-job passion. Consider the example set by Rich Snyder of In-N-Out Burger.
At some point, every leader commits a highly visible blunder. Your reputation, however, hinges on your next step. It’s best to face your employees and take responsibility.
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