Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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One of your star employees, Hal, is peerless when it comes to handling customers, but he con­­sistently doesn’t comply with internal procedures. For example, he fails to complete paperwork or seek proper approvals when he processes orders over $1,000. What would you do?

Erica was a failed entrepreneur getting a second chance when she realized that her new company was going down just as surely as her own had. Desperate to do something, she latched onto an old-timer, Raymond, who brought together a group of volunteers brainstorming ways to right the ship ...

Jackie Robinson, the infielder who in 1947 broke the color barrier in Major League Baseball, knew that winning is important. “It kills me to lose,” he once said. “If I’m a troublemaker it’s because I can’t stand losing.”

Alan Mulally, 68, is leaving Ford Motor Company after overseeing an amazing turnaround from a $12.6 billion net loss in 2006 to $7.2 billion in earnings in 2013.
For John Foraker, image is everything. He has helped Annie’s Homegrown cultivate an appealing, healthy brand with consumers—and they’ve responded by buying his products with increasing fervor.
Eric Greitens became a Navy SEAL by becoming a leader. He figured the best way to start Hell Week would be to pull together a team of seven and keep them together, using the chaos of night to their advantage ...
Employees who like their immediate supervisor tend to feel prouder and more enthusiastic about their organization as a whole. So if you want a more engaged workforce, enhance your supervisors’ ability to manage well.
Do what you know, as Dr. Dre and Jimmy Iovine do ... Demonstrate the epic leadership of the Sioux ... Think as big as Elon Musk.

As more executives embrace social media, the odds of embarrassing blunders soar. One wrong move can destroy a career. Consider what happened to public-relations maven Justine Sacco.

Talking to employees about performance problems, attendance issues, or an upcoming layoff can be awkward. Take these steps to make those conversations easier for you—and your employees.
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