Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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If you don't read the results of a staff engagement survey correctly, you might be doomed to the same fate as the clueless manager in this true story.

Here’s how to give feedback to someone you know will take it really badly.
Employee engagement surveys are great, but they’re rarely done often enough. Think about performing weekly “pulse” surveys.
You don't wake up every day worrying about developmental coaching. It's the remedial variety that can make or break a manager. A recent webinar offered some approaches for these tricky conversations.

In 1998, an unknown filmmaker named Lance Weiler rocked the stodgy movie business. His low-budget horror film, The Last Broadcast, cost $900 and grossed around $5 million. Weiler applied entrepreneurial skills to produce and market his movie.

As a top executive at Dow Corning, Carol Pudnos wanted to improve the customer experience. So she studied how they interacted with Dow Corning every step of the way—and it changed everything.

In August 2014, Steve Ballmer purchased the Los Angeles Clippers basketball team for $2 billion. A few days later, Ballmer introduced himself to fans by delivering a 13-minute over-the-top speech. He acted more like a passionate cheerleader than a corporate billionaire.

The point of a business is to make money. But revenue generated under negative circumstances brings with it some troubling baggage—and it’ll likely bite you in the long run.
Stephen Crane’s circa-1900 short story, The Open Boat, offers a narrative about the importance of caring leadership.
In the world of social media, even harmless comments taken out of context can spread like wildfire and damage your organization. Tips to stay out of trouble.