Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Besieged by information overload, executives often struggle to maintain their focus. This leads them to find ways to concentrate better so they can achieve creative breakthroughs.
Two hours. That’s how much sleep Jill got the night before she had to fire Les. As Monday progressed toward the awful three o’clock sit-down, she could feel the tension grow in her neck, her chest, even her hands ...

Founded in 1927, Maple Leaf Foods enjoyed a long run of success as a Canadian food processing company. But in 2008, some of the firm’s luncheon meats proved deadly. Due to a contaminated Maple Leaf plant in Toronto, a Listeria bacteria outbreak claimed 21 lives. CEO Michael McCain suddenly faced a huge crisis.

Many baby boomers are delaying retirement. Some need the cash, but many love their work and don’t want to let go. So why should they reconsider?
Asking the wrong questions at the wrong time can demotivate and disengage your staff. Here are more effective ways to ask some common ones.
Pierre Omidyar, eBay’s founder, always maintained high standards as a software engineer. But early in his career, he learned that he couldn’t impose his perfectionism on others. What was his personal 80% rule?
With his mentor’s help, Juan Ramon Alaix analyzed his decision-making and grew as a leader. He received valuable input from a trusted outsider that he couldn’t get from his colleagues.
Once you take on the responsibility of leading those on the very first rung of the corporate ladder, you'll likely have to turn off your managerial auto-pilot and become more hands-on than you're used to.

Sometimes, tough bosses are beloved because they push us to accomplish things we thought we couldn’t. But is being a tough boss different for a woman than a man?

OK, so you know it’s not a leader’s job to be liked. Still, it is part of the job to convey to your team members that you care about them. Here’s a blog post that lays out tips from FBI behavioral expert Robin Dreeke on how to build rapport.
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