When the 29-year-old Howard Schultz first tasted a cup of Starbucks coffee, he couldn’t believe it. “I went outside whispering to myself, ‘Oh my gosh, what a wonderful business, what a wonderful city! I want to be a part of this,’” recalls Schultz, now the longtime CEO of Starbucks. He begged the founders for a job; at the time, Starbucks only consisted of a few Seattle stores ...
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
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You know the type: those employees who accept assignments without comment, but then don’t complete the work as you specified. They drag their feet, do a bad job, ask for extensions at the last minute or convince another co-worker to do the work. Use these tips to put an end to passive-resistance behavior.
Stepping into a management role is exciting and scary all at the same time. While leading others is extremely rewarding, it’s also challenging—especially if you make these rookie mistakes.
In early 2011, Ofra Strauss was enjoying life at the top. She ran Israeli food maker Strauss Group, a global company with revenues of $1.8 billion. But then an unemployed young man started criticizing the company on Facebook for pricing its chocolates too high ...
In 2011, Brian Chesky’s luck ran out. For nearly three years, the company he had co-founded, Airbnb, had grown into a global giant. Then crisis struck.