Knowing, beyond a doubt, what customers want requires a zealous commitment to metrics. And no one commits better than Jeff Bezos, CEO of Amazon. Here’s what a “culture of metrics” has allowed Bezos to do as a leader.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
The armed forces rely on logistics, and so does Amazon. Over time, it dawned on the online retailer that the people so capably running its 34 warehouses have a military “bias for action” as well as hands-on experience in moving stuff around.
Do you rely on your “golden gut” when making decisions? Or do you believe that other people in your organization have expertise or opinions that can help make your decisions better? Greg Burrill, owner and founder of home-builders WGB Homes, is in the second camp.
Peter Diamandis, who runs the X Prize Foundation, believes we’re on the cusp of a “world of abundance.” As he sees it, “abundance” is about creating a life of possibility. And he views the biggest, most foreboding topics—water scarcity, climate change, population explosion—in terms of that possibility.