Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Here are some of UpdateZen founder and CEO Paul Ruderman's “golden rules” for collaboration.
Typically, leaders who want to motivate staffers to enhance their performance start by saying, “Let’s set goals for you to push yourself to improve.” That’s not necessarily a good idea.
As a manager, you need to be accessible to employees, but what should you do when they constantly interrupt you for trivial reasons? Follow this advice.
The basic principles of engaging listeners haven’t changed too much since the time of Aristotle, who described the three key elements of persuasive speaking long before the invention of PowerPoint and the wireless mic. Steve Jobs may not have intentionally adopted Aristotle’s list, but its wisdom sure found its way into his talks.
Heard of GRIT? Here’s your primer on the formula by Paul Stoltz, who studies resilience and is CEO of training company Peak Learning.
As a leader, you know the value and necessity of change, and it’s your job to lead your staff through it. Here are the steps to take to ease the pain of the unfamiliar.
Top companies are stripping away the barriers to harness the best ideas from customers, partners, R&D teams, external technologies and literally every member of staff. A new report explains where it's all headed.
Are you simply enduring them, or are you using them as a real opportunity for two-way learning?

Begin your day with a brief planning session, the way great chefs do. So says Anthony Bourdain, legendary chef of Brasserie Les Halles, using an approach called mise-­en-place.

Carving out standing meeting times with every employee you lead may be the secret to building a dream team. Here’s why.
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