About 10 years ago, Jim McCann sent a memo to his technology staff. He wrote about corporate news and some online strategies for the business he founded, 1-800-Flowers.com. Minutes after emailing his memo, he noticed that one of the recipients had already replied. Opening the email, McCann was surprised to see that a newly hired tech employee had sent the memo back to the CEO with reams of corrections...
Leaders & Managers
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Stephen Poloz runs the Bank of Canada, the nation’s central bank. As a central banker, Poloz scrutinizes economic models to predict movements in the global financial system. But Poloz doesn’t just rely on data that he gleans from his computer screen. In addition to scanning models, graphs and economic indicators, he also gathers evidence by interviewing actual people.