Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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About 10 years ago, Jim McCann sent a memo to his technology staff. He wrote about corporate news and some online strategies for the business he founded, 1-800-Flowers.com. Minutes after emailing his memo, he noticed that one of the recipients had already replied. Opening the email, McCann was surprised to see that a newly hired tech employee had sent the memo back to the CEO with reams of corrections...

There are few procedures as un­mo­­tivating as annual performance reviews. The consulting firm Achievers polled 3,000 staff members from American companies—a quarter of whom work in human resources—and found 98% of them think annual reviews are unnecessary.
At Zingerman’s Roadhouse, a popular Michigan restaurant, the weekly sales figures are not a big secret. All 50 em­­ployees gather to discuss the results—and brainstorm on how they can help each other exceed those numbers in the week ahead.
Female executives in emerging nations have had more success breaking the glass ceiling, according to Grant Thornton’s 2014 “Women in Business” report.
A lot of leaders often have a hard time asking for feedback. Are you one of them?

Stephen Poloz runs the Bank of Canada, the nation’s central bank. As a central banker, Poloz scrutinizes economic models to predict movements in the global financial system. But Poloz doesn’t just rely on data that he gleans from his computer screen. In addition to scanning models, graphs and economic indicators, he also gathers evidence by interviewing actual people.

Don't let fear and worry derail your projects just as they are beginning. Create a “worry list” the next time your team takes on a new task or project.
What do you do when employees’ personal issues are affecting their work performance? While understandably you may not want to discuss personal issues with employees, you can’t ignore them.
If fears of up to half of your best workers packing up and leaving aren’t keeping you awake at night—maybe they should be. You should be talking to your best workers to discover how to keep them aboard.
You have management advice coming at you from all different directions, but here are four bits of advice you may not have heard. And if you have, they are definitely worth reading again.
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