Rob Eberle, president and chief executive of Bottomline Technologies, cites three things as his primary roles as CEO: bring in new talent, help his people get better each year and listen to them. "The technology today won’t be the technology tomorrow," he says. "It’s the people that matter most."
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
Tech firms are known for hiring the smartest people, not necessarily the most adept at leading others. If leadership development seems challenging in your operation, ask yourself these questions.
In Microsoft’s early years, its co-founder, Paul Allen, often joined Bill Gates to visit key customers. On a flight back from San Francisco, Allen arrived at the gate on time, but Gates was running late. As the jet pulled away from the gate, Allen spotted Gates sprinting toward him. Unwilling to wait for the next flight, Gates ran straight past Allen and bolted onto the jetway ...
Smart business people know it’s more profitable to keep existing customers than constantly having to find new ones. The same principle applies to employees.
Marilyn Tam, who grew up abused and neglected, has overcome steep odds to succeed. She became chief executive of Aveda Corp. after serving as president of Reebok Apparel and Retail Group and a vice president at Nike. She specializes in helping people achieve what she calls “dynamic balance” to attain happiness and find meaning in life and work.