Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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When leadership guru Jim Collins took West Point’s leadership chair in 2011, he wanted to know how cadets succeed under pressure. They don’t—at first. They keep getting decked and getting back up...
At first glance, you might not think im­­provisational comedy and organizational teamwork share much in common. But they do.
To convince a worker to help with grooming the next in line, send this message.

The constant push to add new projects can stymie your team’s success. Adopting a less-is-more philosophy can free up time for those high-priority tasks that merit the most attention.

In 1991, Jerry Sternin headed to Vietnam. His goal: to fight child malnutrition in poor villages. Sternin isolated the few people who were modeling problem-solving behavior when most were following negative patterns. He thus dis­­covered what the “positive deviants” did to produce such superior results.
When Frank Battiston, a Microsoft Canada executive, meets with managers to discuss succession planning, his focus might surprise you.
The best public speakers foster so much goodwill with their audience that even if something mortifying happens, they can recover. Just ask Joey Asher.
After two decades as a football coach, Chip Kelly unearthed an in­­teresting insight about recruiting players for the NFL: The teams with the most college graduates tend to outperform their rivals...
When people band together to achieve an ambitious goal, it can heighten everyone’s sense of camaraderie. That’s what happened in Seattle in the lead-up to the Seahawks’ Super Bowl win in 2014.
It would be easy to explain NBA start Kevin Durant’s greatness as a combination of athleticism and practice. But what else has played a huge part?
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