Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Being a successful leader is equal parts skill, intellect, inherent talent—and how you’re perceived.

Studies of top managers have found it’s hard to be an effective team leader without having some mastery of these skill sets.

Effective coaches make every word count. Rather than overexplain what they want others to do, they ask questions and use the answers to guide people to conclude for themselves how to proceed.

All managers form opinions of their team members, just as teachers assess their students. And those opinions tend to stick. But problems erupt when you mark certain employees as “bad” or “unreliable” or “scatterbrained.”

The story of competitive swimmer Tony Blake should give you a confidence boost no matter what you're up against.
So how come the art in your hallways isn’t produced by your employees, or their kids?
You may think only movie stars, talk show hosts and hotshot trial lawyers have charisma. But anyone can radiate the kind of energy that generates awe and respect in others.
Craig Newmark, founder of Craigslist, calls impatience his “greatest fault,” and it posed particular problems for him early in his career. As an employee of IBM, he learned a lesson in tact that he would never forget.
Andrew McAfee of MIT’s Sloan School of Management calculates that half of our current jobs will be automated out of existence. So how should leaders respond? Accenture CEO Pierre Nanterme says they need to dump some assumptions.
You give a series of sterling evaluations to one of your employees and she suddenly asks, “If I’m so good, why is it that I’m never considered for promotion?” Which of these choices is the best way to respond?
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