Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Here are five tips for winning respect and loyalty from those whom you supervise.
As president and chief executive of Tangerine—formerly ING Direct Canada—Peter Aceto could act like most big bank CEOs and cultivate an image of aloofness and power. But he does the reverse.
When you’re stumped by a question that comes out of nowhere from a reporter, shareholder or staff member, use these responses.
Facing a choice with ethical implications? QMR—The Respectful Workplace Company—advises keeping alert for these red flags.

Marissa Mayer possesses many leader­­ship qualities. She’s bright, articulate and a self-professed computer geek who’s Yahoo’s president and chief executive. But Mayer, 38, has her share of personality flaws. While one or two weaknesses might be easy to overlook, former employees grumble about three hard-to-ignore failings.

To train employees to acquire new skills, borrow the tools of top teachers. Research shows that certain pedagogical strategies help students retain information and apply what they learn more successfully.
Unlike most of his peers, ­CEO Jeff Stibel decided to memorialize his failures in writing—and in doing so, learned valuable lessons.
General Mills recently backtracked on wording it had added to its website that led many consumers to believe that by engaging in such routine acts as downloading coupons or engaging in the food giant's online communities, they were waiving their right to ever sue the company.
Eric Ryan and Adam Lowry grew up six blocks apart near Detroit. Still, it took them years to launch green soap company Method.
By focusing on each person’s performance as it related to a scorecard of desired results, North Carolina firm Bob Barker Co. enabled employees to increase their compensation by working harder and smarter. It also motivated everyone to contribute to the firm’s profitability.
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