Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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During a commencement speech he gave at MIT, Drew Houston shared two points of advice he would give to his younger self.
To maximize games, involve em­­ployees in design and implementation. Staffers are more apt to embrace the game if they play a role in creating it.
You’ve heard much about the need for employees to be “engaged” and “empowered.” But how do you actually make the culture shift in your business to really build that kind of spirit?
During the 2008-09 recession, Jim Goodnight of SAS didn’t just promise job security to his workforce. He also challenged them to use the slowdown to innovate. Housed on 300 acres in Cary, N.C., the tech giant’s campus offers its 14,000 em­ployees a chance to concentrate on ­creativity with a minimum of distractions.

Like many CEOs, Dan Quiggle also raised funds for his favorite nonprofit organizations. He recalls asking a billionaire for a hefty donation to a particular charity. Quiggle, co-founder and CEO of America’s Choice Title Co., made his pitch with care. He began by thanking the billionaire for his support ...

Many leaders view “collaboration” as a way to get buy-in. That’s not collaboration. It’s about asking people their input up front, when what is done and how it’s done matter. It’s about using a team to distill the best ideas, not necessarily your ideas.

It's not always such a terrible thing for a worker to just go through the motions. But it means we need to change our conception of what workplace motivation looks like.
Tom Clancy, best-selling author of military thrillers, proved that you don’t have to sneak around to glean intelligence.
The author of the new book Uplifting Service has a simple outline for winning a complainer's business forever.
It’s clear that reducing employee turnover is a smart management strategy. Here are six ways to do that.
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