Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Got a suspicion that an employee is about to quit? Here are some signs that an employee is prepping to leave for good.
The ability to give instructions is a vital skill for an HR pro or manager. And it is a skill—one you can learn and improve on. Here are some guidelines.
Over 30 years, Richard Lindenmuth has swooped into troubled organizations as an interim CEO. Trained to produce quick turnarounds, he has a successful track record of reviving companies such as ITT and Styrotek.
It happens all the time: A supervisor gets wind that one of her employees is looking for a new job—on company time!
What may be obvious to an adult employee may not be so clear to a teen tackling a task for the first time.
Smart negotiators know how to turn po­tential adversaries to allies. That often requires ratcheting down the tension to make others feel comfortable taking a risk.
Town hall meetings become rote and boring because the presenters believe they are there to inform, instruct and then send people back to their desks. Too often people shuffle in, listen half-heartedly and shuffle out again knowing not much more than an hour before. Consider these tips before you stage another snore-fest.
One difference between successful supervisors and the ones who find their jobs exasperating is how well they inspire their employees.
After a Korean Air flight pulled away from the gate on its way from New York to South Korea, a flight attendant made a minor error in serving a first-class passenger.
During the 2002 baseball season, the Los Angeles Angels of Anaheim fell into a slump. Mike Scioscia, the manager, brought his team together by leveling with them.
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