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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Born into a life of privilege in New York City in 1897, Margaret Rudkin learned to bake bread from her Irish grandmother. Marrying a broker, she began a life in high society. Then two calamities hit: the Depression and an accident that laid up her husband for months. Here's how Rudkin proved it's possible to bounce back from adversity to achieve success.
When Jeffrey Ashby, a former NASA space shuttle commander, learned in 2002 that he would lead a mission to the International Space Station, NASA had already picked his crew. To bond as a team, Ashby asked the crew to join him in Utah’s Canyonlands National Park for an 11-day trek, which paid off when they went into space.
Billy King, general manager of the Brooklyn Nets basketball team, thought it was pretty cool the first time minority owner and hip-hop mogul Jay-Z emailed him. Even cooler: Asked what Jay-Z typically wants to know, King says, “How he can help.”
Early in his career, John Allison knew he possessed strong math and analytical skills. But the young banker wanted to do more than crunch numbers, so he developed as a leader. He became BB&T’s CEO in 1989 and served in that role for nearly 20 years.
When you start your first job as a manager, don’t rush in and begin changing everything. Instead, get in learning mode, writes Dorothy Tannahill-Moran.

Q. The mother of a minor employee (age 16) has asked to attend her child’s performance evaluation meeting. Do I have to legally allow the parent to sit in on this session?

Most historians say that Robert E. Lee’s decision to head the Confederate army was inevitable. Not true. Lee was almost equally devoted to the United States and to his home state of Virginia. Two trunks of recently retrieved family papers show how hard he suffered in choosing sides ...
Engaging your employees enhances the bottom line. How do you measure engagement? Use a system that rates staffers on three behaviors:
Navigate change by first explaining the consequences of the status quo to your team. Help them understand the cost of not changing.
Entrepreneurs spend much of their day putting out fires related to customers, employees and money. But the smartest companies work hard to prevent the same problems from rekindling again and again. How? By “leaving a fire extinguisher behind” ...
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