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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Normally, we make decisions based on the information right in front of us and overlook data off to the side. That leads to a trap called the “spotlight effect.” It’s better to move the spotlight from side to side to gather a wider range of information. Use the WRAP method to expand your frame of reference.

Smart business people know it’s more profitable to keep existing customers than constantly having to find new ones. The same principle applies to employees.

Marilyn Tam, who grew up abused and neglected, has overcome steep odds to succeed. She became chief executive of Aveda Corp. after serving as president of Reebok Apparel and Retail Group and a vice president at Nike. She specializes in helping people achieve what she calls “dynamic balance” to attain happiness and find meaning in life and work.

About a year ago, Amazon founder Jeff Bezos stopped by the office of 37signals, maker of a project management app, and talked about people who are “right a lot.”
To convey your message with urgency, find a way to break through employees’ inertia. Take a cue from Stephen Elop, who became Nokia’s CEO in 2010.
Kevin Daum of CEO.com shares a list of essential traits.
When it felt that a chain of electronics stores had started to gouge customers on its prices, Venezuelan President Nicolas Maduro's government dispatched soldiers to force it to bring the price tags back into line.
High school junior Jack Andraka was not satisfied at winning $100,000 in last year’s Intel science fair for developing a paper strip that might become the world’s best test for pancreatic cancer. With friends he’d made at the fair, the 16-year-old has set off on a new quest: the $10 million Tricorder X-Prize.

In the family-owned Lego toymaker, innovation over time had brought on way too much complexity. Enough was enough.

Are you a good leader? Are you a good teammate? Would your teammates evaluate you the same way you evaluate yourself? Are you sure? To find out, take this self-audit.
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