Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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We tend to admire leaders who proclaim, “If you can’t measure it, you can’t manage it.” But what if that’s not necessarily true?

It’s bound to happen sooner or later. You lay some heavy criticism or punishment on an employee and he or she starts crying in your office. Here’s how to handle the situation.

Some jobs are emotionally draining and can create morale problems for the people who do them. If management can’t or won’t help address these problems, is there anything colleagues can do to help boost morale for one another?

Top leaders connect with others easily, emphasizing shared interests and minimizing resistance. Try these techniques to communicate better with colleagues.

Wayne Goldberg knows the hotel business. He's president and CEO of La Quinta Holdings, a Texas-based chain with roughly 7,000 employees. "I make it clear when speaking to our hourly employees that I’ve been an hourly employee," he says. "I’ve been a maintenance person, I’ve worked in the laundry. There isn’t a job I haven’t done."

Here’s a sampler from 35 questions leaders should ask themselves and their teams.

Time doesn’t organize itself. That’s your job. To squeeze the most out of every minute, scrutinize your workday. Follow these guidelines.

Leaders don’t shy away from filling a need simply because they don’t know precisely how they’ll do it.  Part of leadership is figuring out how.
Fewer than 10% of executive leaders are pleased with how they spend their time. The rest fall down in four ways.

Years ago, Steve McClatchy worked at a company that put him in charge of getting everyone to show up on time for a weekly meeting. His job was to set the agenda, lead the meeting and assign project teams. But there was one problem: Few treated the meetings seriously ...

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