Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Plan a reverse elevator pitch: Every­body knows about the 30-­second “elevator speech” aspiring employees should have on hand when riding the elevator with head honchos. But do you have a snippet ready for times you’re confined in a small space with a subordinate or a visitor?
You’re not above any work you have the skills to perform. Acting like you are will earn you nothing but disdain. So get down in the mud and turn the wrench.
With unemployment still running high, too many managers tell their employees—whether through their words or actions or both—that they should feel lucky to even have a job. “You need to nip that in the bud," says attorney Shanti Atkins.
As small businesses around the country plan for the rest of the year, many are focused on simply surviving. What’s lost is the big idea. During the research for my book, The Innovation Secrets of Steve Jobs, I asked technology analyst Tim Bajarin about lessons entrepreneurs can learn from Jobs’ success.
Staff Sgt. Robert Miller was moving with his men through the Kunar province of Afghanistan when they were ambushed. Shot through both sides of his chest, he died before his teammates could extract him from the battle, saving his unit and killing 16 insurgents and wounding 30 others. Last year, his family was presented with his Medal of Honor.
One book, The Happiness Advantage, explains what happens when your brain is faced with a daunting goal. So watch out how you set big goals or your people will freeze.

Forget the first-mover advantage. Arriv­ing late to the game is much more criti­cal to creating a successful product or business, says Malcolm Gladwell, author of The Tipping Point and Blink. Even the much-applauded Google co-founders, Sergey Brin and Larry Page, aren’t “breakthrough guys,” says Gladwell. “They’re tweakers.”

Whether it’s a speedy way to create a bar chart or a trick for switching from one window to the next, keyboard shortcuts can help even the experienced admin knock out work faster. Here are a few of our readers’ faves:

What do you do after you've already created the world’s largest social network? Facebook co-founder Chris Hughes saw a community of people wanting to help victims of natural disasters. His vision—call it Philanthropy 2.0—was to speed the pace of positive global change. So he created an online conduit for people to identify social causes and build relationships.

Like Tom Cruise’s character in the movie “A Few Good Men,” you’ve got to demand the truth from team members. A first step for a leader is to say, “Above all else, I want the truth.” Once you get the truth, can you handle it?