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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Q. Our mailroom supervisor is currently classified as exempt because his position includes qualifications such as hiring and firing the mailroom staff. But for the most part, he mainly performs mailroom duties. Have we classified him correctly?
Behind every great business endeavor is a great story. “If you really want to create fans of your business who will become apostles and advocates for you, you have to use a narrative,” says Hollywood producer, executive and entrepreneur Peter Guber.

As the weather warms, the focus and productivity of your employees can sometimes drift. It’s time to create some fun and optimism at work. Think about simple activities that will help employees feel good and interact with each other on a friendly, personal level. Here are ideas to try:

Ever wonder what role employees who make sexual harassment claims have in fixing the problem? One court recently ruled they at least have to give their employer the opportunity to try to right the wrong ...

You already have a personal brand. But how strong is it? Are you using it to make a difference for others? To determine its strength, measure three things:

Net­work­ing is vital for growing your busi­ness. But you may not be a natural-born networker. Follow these three simple tips from top sales expert and author Tom Searcy:
Eventually, every employer will have to investigate some sort of workplace concern. Whether because of a dispute between co-workers or a need to address unethical or unlawful behavior, workplace investigations are an important and delicate exercise. The following tips will help investigations produce useful results.

Even legitimate discipline against a lousy employee can spell FMLA trouble if somehow that discipline happens more quickly than it did for other employees with similar disciplinary problems. Advice: Take your time when disciplining workers who have taken FMLA leave. It’s better to be right than fast.

When an em­­ployee announces she is pregnant, the only appropriate re­sponse is “Con­grat­ulations!” Then give her the information she needs so she can take any leave to which she is entitled. Negative comments can be used to prove pregnancy discrimination, but neutral ones cannot.

Some employees think nothing of threatening their co-workers. Most employers disagree and aggressively move to stop such harassment. Courts are on the employers’ side: They’ll seldom second-guess a decision to fire the culprit.