Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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After Roger Schwarz bought a new sofa, he found that it squeaked when he sat on it at home. He complained to the store’s owner, who insisted that the sofa was identical to the others he sold—and they all squeaked. Schwarz and the owner decided to test three sofas at the warehouse ...
Without realizing it, you may cast gloom and doom over your team. It’s all in your word choice.
Tony Hsieh, CEO of Zappos.com, is changing the way employees at his company work, interact and view themselves in a sweeping program to eliminate job titles and the standard concept of management.
Chris Rufer has brought innovation to an industry not accustomed to outside-the-box thinking: tomato processing. Rufer views the traditional relationship be­­tween supervisor and employee as “forced” and “artificial.”
New York City's new mayor, Bill de Blasio, supports replacing all of Manhattan's carriage horses with electric, vintage-replica vehicles that will transport tourists instead.
Dave Kerpen, a student of all things likeable and author of Likeable Leadership, posts a batch of tips from top managers and CEOs on what you should never say, including these “Office Space”-worthy gems.
Employees need to be well-informed to make the best decisions. But many leaders hesitate to share information with staff.
Is your team strong on ideas but weak when it comes to action? You may be managing a group of idealists. Harness their energy and commitment with these strategies:
When chronic absenteeism becomes a problem, motivate employees by creating a “hooky day” policy.
Invite employees to offer three levels of new and innovative ideas.
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