Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Even though Brad Smith, CEO of Intuit, oversees a workforce of about 8,000 people, he spurs innovation by getting out of the way. Rather than micromanage, he prods employees to think like entrepreneurs launching a business.

Arnold Hiatt was visiting Hong Kong in 1990 when he noticed a child wearing an unusual shoe. It closed with Velcro and had a loop on the back, allowing the child to pull it on easily. Within months, Hiatt’s Massachusetts company, Stride Rite, produced a similar model. Lesson: Watch and listen.

The power of why is what carries you and your team through the grueling, mundane and laborious donkey work of accomplishing your mission. Here’s a metaphor to bring it home.

You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to pave the way for effective coaching.

For a glimpse of how to put inventions into action, check out Clarence Birdseye, the guy who enabled us to eat vegetables from a freezer instead of a can.

You cannot demand that people own their jobs. Instead, you must provide a link between individual effort and a greater good. Here’s how to maximize your team’s ownership.

Intelligent leaders don’t know everything. But they’re smart enough to ask the right questions. Posing sharp inquiries elevates your team’s thinking. Here are four simple ones that effective leaders ask their colleagues.

One thing we can learn from blogger Bob Lefsetz is to seize the moment. A wannabe music journalist turned industry lawyer in the 1970s, he wormed his way into his original ambition by starting a trade publication, the Lefsetz Letter. Then, in 2000, he put it online, just in time for the war over music file-sharing ...

In today’s economy, leaders must look beyond borders and develop a global mindset. The ability to broaden your perspective and understand different cultures gives you an edge in collaborating with foreign partners or negotiating deals abroad. To diagnose to what extent you ex­­hibit a global mindset, apply this self-test.

William Marbury had been confirmed as a Washington, D.C., justice of the peace in the waning days of the Adams administration, but the incoming Jefferson administration refused to seat him. The U.S. Supreme Court had to decide what to do. Chief Justice John Marshall found a way.