Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Three out of four employers say they lose two or more hours of productivity per day because employees are distracted.
After launching Blue Bottle Coffee in 2002, James Freeman has grown it into a high-end retailer with popular urban cafes.
If your career goals include a promotion into management, it’s never too early to start learning the skills you’ll need for those roles.

So you want everything that comes with making the big time in the working world? That includes the kind of introspection that makes a lot of people nervous. Pour yourself a glass of something nice right now and find a comfortable chair in a quiet place—no matter how close you are to the top, you need to ask yourself each of these questions.

According to this myth, all a supervisor has to do is to keep his or her people happy. If he or she does, the work will take care of itself.

Ready to become a slightly different person than the one who walked in the door this morning? Let's go from head to toe, stem to stern, and give you a 9-point leadership tune-up to shape your image into something a little more impactful than the job title etched on your door.

Overwhelmed by the expectations of superiors to keep the money rolling in, it’s easy for managers to begin to overlook little ethical lapses. But where does it lead?
Turn a mediocre performer into a star by following a four-step process.
Not everyone is a brilliant orator, but it only takes a few words—precisely timed and honestly delivered—to truly command attention and respect. Here are eight phrases totaling less than 40 words. Use them and you'll stick in people's minds long after you've left the room.
For a quick look at the way your people feel, ask them to answer the following.
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