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Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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The CEO of King Digital Entertainment, Riccardo Zacconi, recently did what few other CEOs do when pressed to defend his company's financial value: He urged people to simply try out what it makes.

Anyone in leadership has to persuade somebody at some point. You may need to persuade an employee to perform better, or service providers to up their game. Here, in a thimble, are seven things persuasive people do.

"Great leaders surround themselves with A+ people," says Sander Flaum, chairman and CEO of Euro RSCG Becker. "Jack Welch [former CEO of General Electric] said the biggest mistake he ever made was not moving quickly enough on people who weren’t A+."
Employee conflict can be a healthy stimulus toward innovative solutions and a freer atmosphere in which to constructively disagree. David Roth, CEO of AppFirst, says there are five things he’s learned about it.
Here are five tips for winning respect and loyalty from those whom you supervise.
As president and chief executive of Tangerine—formerly ING Direct Canada—Peter Aceto could act like most big bank CEOs and cultivate an image of aloofness and power. But he does the reverse.
When you’re stumped by a question that comes out of nowhere from a reporter, shareholder or staff member, use these responses.
Facing a choice with ethical implications? QMR—The Respectful Workplace Company—advises keeping alert for these red flags.

Marissa Mayer possesses many leader­­ship qualities. She’s bright, articulate and a self-professed computer geek who’s Yahoo’s president and chief executive. But Mayer, 38, has her share of personality flaws. While one or two weaknesses might be easy to overlook, former employees grumble about three hard-to-ignore failings.

To train employees to acquire new skills, borrow the tools of top teachers. Research shows that certain pedagogical strategies help students retain information and apply what they learn more successfully.
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