Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

Diversity is on the mind of Severin Cabannes, one of three deputy CEOs for Société Générale. The France-based global banking concern is pressing forward on a topic that doesn’t get much play in today’s economy-obsessed world:

One person’s everyday computer shortcut may be another person’s “Cool! I didn’t know you could do that!” David Pogue, who writes a technology column for The New York Times, recently penned a long list of “Tech Tips for the Basic Computer User.” Here are a few suited for the efficiency-minded.

Little is known of founding father Ethan Allen beyond his bold predawn attack on Fort Ticonderoga during the American Revolution. But the roots of this fire­­brand’s leadership extend deep below his exploits with the Green Mountain Boys, his band of Vermont volunteers.

Conflict happens in all corners of the workplace. But if issues aren't settled, bad things can happen: Good people quit, morale can plummet and, sometimes, violence can erupt. But supervisors and managers don't need to become certified mediators to settle disputes. You just need to understand some basics about human behavior, practice the fine art of paying attention and offer yourself as a neutral party who wants to resolve the problem.

People do their best work when they understand how their efforts fit into the big picture. They do better with context.

The world was simpler when Shelly Lazarus went to work for ad agency Ogilvy & Mather in 1971. Decades later, as CEO and chairwoman of the behemoth Ogilvy & Mather Worldwide that employs over 15,000 people in 125 countries, Lazarus continued to keep in mind one simple advertising truth. Even when others told her it did not apply to China.

Brian Grazer and Ron Howard have made plenty of terrific movies, including “A Beautiful Mind” and “Apollo 13.” Their secret, says former Disney CEO Michael Eisner in his book about partnerships, is freedom from being in lock step.
Dean Kamen, inventor of the portable insulin pump, the wheelchair that climbs stairs and the Segway electric scooter, has three operating principles that have propelled him into leadership in his field:
If your company isn’t actually achieving and making progress, don’t send out a broadcast that claims otherwise. Employees will see straight through it.
OSHA has issued en­­force­­ment instructions regarding incidents of workplace violence. Officials will use the directive to decide whether allegations of workplace violence warrant an investigation. It also details methods employers can use to minimize the possibility of workplace violence.