In 2007, CEO Michael Lewis, ILD Corp., knew about social-networking sites but he didn’t participate in any of them. The wake-up call came when an employee googled ILD Corp. and the result was ugly: dozens of customer complaints about charges and billing. Thus began Lewis’ migration from the back pew to the pulpit, where social media is concerned.
Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
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Ever wonder who was the first woman to appear on the Wheaties cereal box? It was Elinor Smith, the “Flying Flapper.” She made her first solo flight at age 15 and was one of the youngest Americans to earn a pilot’s license. By age 17, Smith was taking passengers on short hops and by age 18 she was running her own sightseeing business. Among the many risks she took was a wild dare from some boys in her high school that has never been repeated.
Just the facts, ma'am. Your employee handbooks should clearly state your organization's rules and benefits without including any excess or superfluous language. If you embellish the document with needless explanations, you may end up eating your words ...
Most lawsuits are not triggered by great injustices. Instead, simple management mistakes and perceived slights start the snowball of discontent rolling downhill toward the courtroom. Here are 12 of the biggest manager mistakes that harm an organization’s credibility in court.
Imagine you’ve shown up for three days of leadership training. On the first night, you’ve settled in for a good night’s sleep when someone wakes you and takes you to a nearby bay for a two-mile swim. That’s how former Navy SEAL Rob Roy kicks off his 80-hour leadership course inspired by military combat prep.
Eric Ryan and Adam Lowry first noticed the need for their company when they shared a house with three friends. In looking for cleaning products that didn’t have harsh, toxic ingredients, Ryan and Lowry came up empty-handed. Thus the idea for Method home-cleaning products was kindled.