Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

A blue ocean strategy means creating new, unexplored markets. Casella Wines did that with Yellow Tail wine. Like the vintner, take these four steps:

Your boss just can't seem to get it together when it comes to managing his or her time? Your boss is always late for meetings, can't seem to make decisions quickly and doesn’t churn out projects in a timely manner. In short, he or she is making both of you look bad. What can you do?

One way to hang onto your optimism is to have a plan in the event of a worst-case scenario. As Winston Churchill did, have a backup plan in place because you might just need it.
Face it: One of these days, a disgruntled former employee will sue your organization. You can’t predict which one—or for what reason. That’s one of the most important reasons to keep detailed and meticu­­lous records on employee performance.
Q. One of our employees secretly used his iPhone to make an audio recording of his review meeting. Is that legal?

Some employees are overly sensitive. They may perceive punishment or discrimination in something the boss considers merely constructive criticism. Tell supervisors: Don’t shrink from offering criticism, even in the case of a high performer who otherwise has earned a good evaluation.

Employees who work under genu­­inely intolerable conditions can quit their jobs and still collect un­­em­­ployment compensation. But those situations are rare—and don’t provide cover for overly sensitive workers. Supervisors routinely criticize employees and offer suggestions for improvement. That’s normal and doesn’t constitute harassment.

After the Container Store opened its first store in Houston, chief executive Kip Tindell unveiled the company’s “Foundation Principles.” Tindell dipped into a file of “best thoughts” he’d been gathering for years, searching for the ones that best defined his ideal of doing business. Lesson: Lay down your own foundation principles to help employees act as a unit working toward the same ends.
Pandora, the free Internet radio that plays music specifically suited to your taste, continues to grow like a weed, with practically every metric skyrocketing. Pandora founder Tim Westergren says, "When you’re a small company, what you lack in scale you have to make up for by being a step ahead of the competition. Innovation is an absolute cornerstone of our company."

You know a presentation is going badly when audience members start tapping on their BlackBerrys. These days, especially, it isn't easy to capture and hold a group's attention. Keep your presentation clear and effective with these PowerPoint tips: