Leaders & Managers
From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.
Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.
One of your star employees, Hal, is peerless when it comes to handling customers, but he consistently doesn’t comply with internal procedures. For example, he fails to complete paperwork or seek proper approvals when he processes orders over $1,000. What would you do?
Jackie Robinson, the infielder who in 1947 broke the color barrier in Major League Baseball, knew that winning is important. “It kills me to lose,” he once said. “If I’m a troublemaker it’s because I can’t stand losing.”