Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Carry out a stress audit. Look at recent exit interview data, illness and absence statistics, and staff turnover records to help you pinpoint the ways that stress is affecting your staffers. High levels of turnover, illness and absenteeism are usually signs of stress.
If you are new to management—or even if you have been at it for a long time—you can alienate and anger employees without even realizing it. Avoid these five communication traps.
Become a stronger leader in five easy steps.
Don’t be the type of manager who deters your staff from giving you feedback. Avoid these actions:
If you face the challenge of doing more with less, remember these pointers:
The spreading of rumors and gossip in an organization is a definite sign that there is a problem with communication, especially if the rumors are focused on organizational performance.
Do more five-minute favors ... Learn three lessons from the CEO of Warby Parker ... Reverse the odds with a bold act.
It’s been a tricky first few months as General Motors’ new CEO for Mary Barra, who is faced this week with testifying before a Congressional committee investigating GM’s controversial handling of a recall of vehicles that many believe came way too late.

The 20th century guru of self-help, Dale Carnegie, followed his own recipe for success, becoming a crisp speaker, confronting fear and learning what people want. Here’s how he put it:

No one thinks of Applebee’s, the restaurant chain, as a purveyor of fine dining. So Julia Stewart, CEO of parent company Dine Equity, sees Applebee’s for what it is.
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