Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Cookbooks by great chefs are a lot like management books written by business gurus:
When an employee experiences the death of a family member or close friend, it’s tempting for supervisors to take a hands-off approach to the em­­ployee’s grief. However, silently waiting for the em­­ployee’s emotional recovery isn’t the best strategy. Take the following four steps to sensitively manage grieving employees and their impact on co-workers.
If you're effective and execute work flawlessly with integrity and style, you might want to contact someone like Melba Duncan. Duncan, founder of the Duncan Group, specializes in finding top-notch assistants for top-level executives. Another reason you may need Duncan's help: "This is one of the most difficult jobs to put on paper," she says.

HR Law 101: To be considered exempt from overtime, an employee must generally be paid on a salary basis and his or her job duties must meet the Labor Department’s standards for one of the six exemption categories. Use this self-audit to test whether you’re properly classifying your workers as exempt under the FLSA ...

“What if?”—the ability to imagine things as they never were—is a key executive skill. After pinpointing what you’d like to change, make a list of the clichés that keep everyone on the same playing field. Then take those clichés and twist them. What can you invert or scale to bring a fresh perspective?
Sure, you've glanced at the organization's balance sheet. But do you know what all those financial terms really mean? First step: Match the financial terms below left with their correct definitions on the right.

“Presence.” You know it when you see it: Bill Clinton and Ronald Reagan had it. Gerald Ford and Jimmy Carter did not. Dan McCarthy suggests using these acting techniques to gain stage presence:

You work like a dog for the organization every day. You stay up at night trying to keep pace with the constantly changing rules and regulations of employment law. You’re even called to put your own career on the line when the organization is hauled into court. Why is that?
When you know a big decision is looming, put it on your agenda for the beginning of the day or after a break. Second, remember to engage with consumers’ hearts, not just their minds.
When interviewed about AT&T’s layoffs in the 1990s, CEO Robert Allen said something like, “What do you want me to do? Go on TV and cry?” Hank Gilman, of Newsweek, says, “We called it In-Your-Face Capitalism.” And that landed Allen in the “Bad PR Hall of Fame.”
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