Leaders & Managers

From the nitty gritty of daily management to addressing your aspirations of leadership, this section for leaders & managers tells you how to make strong leadership decisions, build effective teams, delegate and stay above the everyday management muddle.

Get tips, strategies, tool and advice on: performance reviews, preventing workplace violence, best-practices leadership, team building, leadership skills, people management and management training.

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Some CEOs talk more than they listen. They bark orders, tell self-aggrandizing stories and show off their knowledge. True leaders prefer to extract knowledge from others. They ask questions in a friendly, engaging manner.

When do most managers ask, “What can I do to keep you?” You guessed it: during exit interviews. It’s a great question, but the timing is off. You need to ask it sooner.
If you ask Doug Tieman to describe his leadership style, he’ll give you two answers. When he wants to inspire employees to excel, he sees himself as a cheerleader. But when crises erupt and he seeks to reassure an anxious workforce, he acts like a mule skinner.

When training supervisors how to conduct performance appraisals, warn them to avoid these seven mistakes that can taint the evaluation process.

Ethical foundations are important in leadership positions. We interviewed the president and CEO of UBS, a large Swiss bank, to get his advice on how to build them.

In less than a decade, once power-house Blackberry lost 95% of value. The reason is largely blamed on a lack of communication from the ground up. Employees didn’t share information, and management never fully realized the extent of the company’s problems. Make sure you follow these tips to avoid a break­­down like Blackberry experienced.

There is no Svengali directing the career of Taylor Swift. She calls the shots.
Everybody loves a sincere thank you for a job well done. Trouble is, bosses (or teams) sometimes forget how important it is to show their staff just how much they appreciate them.

Carli Lloyd was sick of losing. At age 21, she considered quitting soccer after being cut from the U.S. under-21 team. “I’m a winner, and I want to go out there and win,” she said ...

A list of things to avoid in order to lead with courage.