If you were to visit GE’s idyllic 59-acre New York campus known as Crotonville, you would find rising GE managers spending a week or two in leadership training. This, as it turns out, could be GE’s most important production line: the one for leaders.
Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.
One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?
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These seven phrases won’t get an admin noticed—at least, not in a good way, says Dave Willmer, the executive director of OfficeTeam. He recently compiled a list of the words your manager doesn’t want to hear:
One person’s everyday computer shortcut may be another person’s “Cool! I didn’t know you could do that!” David Pogue, who writes a technology column for The New York Times, recently penned a long list of “Tech Tips for the Basic Computer User.” Here are a few suited for the efficiency-minded.
Employers expect greater computer proficiency from all levels of admin pros than they did only a few years ago, staffing firm reps say. Being able to chip in on assignments involving computer work offers one of the best ways for receptionists to move up.
You know a presentation is going badly when audience members start tapping on their BlackBerrys. These days, especially, it isn't easy to capture and hold a group's attention. Keep your presentation clear and effective with these PowerPoint tips:
The reason Taco Bell's admin team came up with its "Team of Two" training program is clear when you listen to admin Karen Walters describe managers in her building. "There were a few managers in the group who maybe weren't using admins to their greatest capabilities," explains Walters. "In their defense, they didn't have a good model." So the admin team decided to give them one...
At work, numbers speak volumes. If you can’t show, quantitatively, that something is improving, then how can you really know it’s improving? It’s not surprising, then, that more admins are being asked to set SMART goals—specific, measurable, attainable, realistic and timely goals—to be evaluated against.