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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Employee assistance programs are on the rise as employers cope with higher health care costs—and employees cope with the stresses of an uncertain economy. An expert says four trends will drive EAP change in coming months, bringing cost savings for companies and better care for workers.

Employers are warming up to wellness programs to help reduce health care costs. And it works! But choosing the wrong pieces of the wellness puzzle can lower your ROI dramatically. For the most bang for your wellness buck, focus on these five efforts that drive the greatest cost savings.

As hard as it is to listen to two co-workers arguing, it’s even worse when people keep their opinions to themselves. Creative tension happens when people share constructive differences of opinion, which can ultimately lead to better work. Of course, not all arguing is constructive or productive. Here’s how to tell whether you should step in to defuse bickering:

Question: “After a recent promotion, I have two former peers reporting to me. Supervising them has been very challenging. 'Terry' frequently comes into my office to gossip, and 'Ellen' refuses to recognize me as her boss ... If I constantly remind them that I am now the manager, I’ll look like I’m full of myself. How do I handle this?”
When it’s time for company leadership to tap employees to work on a new, interdepartmental project, whom do you think they’ll pick? And if the company is forced to restructure and lay off, who would least likely be sacrificed? The cross-functional whiz, or the employee who works in a silo?
Question: “I manage a group of four women who bicker constantly. They are quick to “cop an attitude” and get defensive about stupid little things. To make it worse, I recently hired a young, inexperienced secretary who is very rude. When anyone tries to instruct her, she comes back with a smart-mouth response. I feel like I’m supervising a bunch of tattling two-year-olds. I wish they would all just shut up, get along and focus on work. Sometimes, I plan what I’m going to say about these issues, then I chicken out. I know I need a stronger backbone, but I'm not the type of manager who likes dealing with conflict.  What should I do?” — Tired Supervisor
As FMLA administration grows more complex, more employers are using software to track it. Most of the time that works fine. But if you decide to terminate because the software told you an employee overstepped her leave or wasn’t eligible for FMLA leave, review the reasons for the leave and double-check your calculations.
Golden Valley-based General Mills has been dubbed one of the top five employers in the nation for multicultural women by Working Mother magazine.
Here’s one thing you don’t have to worry about—the race of the manager terminating another employee. The 8th Circuit Court of Appeals had rejected the idea that just because the decision-maker happens to be of a different race than the employee being disciplined, there may be racism involved.

The Office of Federal Contract Compliance Programs (OFCCP) has a bigger budget and more staffing this year, and intends to audit federal government contractors or subcontractors that have 50 or more employees and a contract or subcontract of at least $50,000. And the OFCCP can be expected to increase its scrutiny on health care providers that are contractors or subcontractors for the government.

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