Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Some employees refuse to accept their employer’s solution to their discrimination complaints. They demand more action. Sometimes those employees begin working against their supervisors, perhaps assuming that any disciplinary action would constitute retaliation. Do you have to cave to their demands?

Q. I recently heard that same-sex domestic partners of employees are now eligible for the long-term care insurance. Is that true?
Orlando-based Hilton Grand Vacations has agreed to settle an EEOC pregnancy discrimination lawsuit in which a former employee claimed the company asked her to resign during a difficult pregnancy in return for a promise to rehire her after her child was born.

Sure, everyone knows that employees who make a good-faith complaint alleging some form of discrimination are protected from retaliation. But that doesn’t mean that no one can criticize the employee for making the complaint in a way that’s out of line. If he or she is discourteous, you can and should put an end to the disruptive behavior.

Frustrated with her snooping co-workers, one anonymous admin wrote on the Admin Pro Forum: “I work with a group of people who always want to know what I’m working on, what I’m doing, what I’m looking at, who I’m talking to, who that e-mail is from, etc. How do I handle inquisitive co-workers?” What other admins advise:

Since a picture is worth a thousand words, use visuals to enhance your data. Here are some ways to make your graphics more effective:
You want to improve teamwork. So you reward group performance, praise any signs of collaboration and prod loners to become joiners. That’s a good start, but why stop there?
Question: "I am feeling completely overwhelmed by all my responsibilities. I have worked my way up from sales representative to regional manager in a rapidly growing business. My sales team consistently leads the company.However, I also have four children under the age of 10, and I want to give the best to them. I have considered stepping down from management, but then everything I’ve built will go into someone else’s hands. I will also lose a lot of money. Right now, I feel burned-out, especially because my job requires a lot of travel. I also volunteer for many church and school activities. After investing so much time in my career, should I just give everything up?" — Tired Mom
When it comes to employment law, it’s always best for managers to learn from others’ mistakes rather than their own. Share these recent court cases—and the lessons learned—with your organization’s supervisors:

The monumental new health care legislation imposes a new Medicare tax on investment income collected by high-income individuals. However, the new tax doesn’t kick in until 2013. Strategy: Plan ahead to reduce or avoid this extra tax. Conversely, if you wait a couple of years to make your moves, it may be too late. Here are five long-term ideas:

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