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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Which of your workers are eligible for overtime pay? Which are independent contractors versus employees? It soon won’t be good enough to guess … get ready to document and show proof. The DOL issued a proposal last month that would require employers to prepare detailed records on every worker’s status under the FLSA. Then you’d have to keep that information on file and be prepared to show it to the DOL upon request.

You’re leaving for vacation, so you dutifully set up the classic “Out of the office, will reply to your message when I get back” e-mail auto-responder. But the auto-reply message doesn’t get rid of the nagging feeling that you’re missing something. Before you go on vacation, set up a custom auto-reply system that will make it easier for you to relax.

David Brown finally admitted that his employee-of-the-month program, while easy, wasn’t working. The perfunctory $25 gift card, e-mail and mention on the intranet just weren’t doing it for anybody. People needed some genuine thanks. Brown, founder and president of Datotel, now sets aside part of his morning phone call and weekly meeting with managers to praise excellent work.

Imagine typing only about half of what you do now. Keyboard shortcuts may seem like more trouble than they’re worth. But once discovered and practiced, shortcuts can prove to be valuable timesavers. The key is not trying to learn them all...

HR Law 101: Since 1993, the Family and Medical Leave Act has provided eligible employees up to 12 weeks of unpaid, job-protected leave per year for the birth, adoption or foster care of a child; caring for a child, spouse or parent with a serious health condition; or convalescence after an employee’s own serious health condition ...

Have an important meeting coming up? Need some etiquette and protocol tips to help you shine? It really is all about how you present yourself. Self-promotion is key in moving up the business ladder, and manners never go out of style.

The EEOC says you must “reasonably accommodate” employees' religious beliefs and practices. But you can (and should) step in when that religious zeal crosses the line into religious harassment. Just make sure you treat all employees consistently—or you’ll be praying for the lawsuit to go away…
When it comes to employment law, it’s always best for managers to learn from others’ mistakes rather than their own. Share these recent court cases—and the lessons learned—with your organization’s supervisors:
Q. Our employee handbook says that employees are paid for 40 hours per week as long as they put in at least 38 hours. We recently told employees that, from now on, we pay only for actual hours worked. Do we have to change the handbook, too?
For business owners, the reality show “Undercover Boss” has become must-see TV. It features CEOs working undercover at the lowest levels in their own companies. It has, no doubt, encouraged other business owners to look at their operations more clearly through employees’ and customers’ eyes.
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