Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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The monumental new health care legislation imposes a new Medicare tax on investment income collected by high-income individuals. However, the new tax doesn’t kick in until 2013. Strategy: Plan ahead to reduce or avoid this extra tax. Conversely, if you wait a couple of years to make your moves, it may be too late. Here are five long-term ideas:

Q. We are a small manufacturing company with 16 employees. We distribute our products through another company, which we also own. The distribution company has 38 employees. One of our manufacturing employees is pregnant and has asked for time off. She says she is entitled to leave under the FMLA. Is this true?

Thanks to Google’s policy of allowing employees time each week to work on pet projects, the company is forever unleashing new tools to improve your googleability. These four new tools could make you more fluent, more efficient and better-informed.

When an office romance is in full bloom, it’s a tough secret to keep from the perceptive masses. But how’s an employer supposed to respond when an affair causes turmoil in the workplace? This court decision offers a good warning: Don’t discipline one partner but not the other.
“Now is the time for all of you with plan-year start dates on or near Jan. 1 to start thinking about ways to control health plan costs,” says insurance expert Nancy L. Newell. Lowering employers’ health insurance burden requires balancing three strategies: shifting more costs to employees, implementing cost savings and making plan changes.

You don't need the word "chief" in your title to act as a leader to the troops. Show that you possess the qualities for promotion by exhibiting these leadership traits:

Question:  “As a help desk employee, I take calls from people having computer problems. Before this job, no one ever criticized my work, but lately my manager has received numerous complaints. Since every call is recorded, it’s clear that I have not been nasty to anyone. However, my boss always wants to appease the callers, so he lectures me about anything that seems negative. These constant reprimands are very demoralizing. Most recently, I got in trouble with a caller who couldn’t find a serial number. Our web site clearly states that this number is required when calling the help desk. The woman got upset and began to argue with me.  Instead of arguing back, I told her how to contact my manager, then hung up the phone. The tape clearly shows that I was not ugly or smart-alecky, but my manager says I should not have hung up. I am well-educated, with much more extensive computer knowledge than this job calls for. I am also rather introverted. I have started looking for a new position, but would like to know how to avoid these problems in the future.” — Depressed

If you approve intermittent FMLA leave for an employee’s serious health condition, you’ll have a tough time arguing later that the employee’s disability means he’s unable to perform the essential functions of his job. That’s because you’ve already shown that periodic absences didn’t interfere with running the business.

QUESTION: As we enter the back-to-school season, office supplies have begun to disappear. Does anyone have any policy or procedure in place to thwart this type of behavior? In your experience, will a firm but diplomatic e-mail help? It's getting expensive and embarrassing as large quantities walk away.— K. in FL

Many lawsuits result from relatively small, manageable disputes that weren’t dealt with directly, often because HR simply didn’t know what to do or feared making it worse. Here are my favorite strategies for dealing with disruptive conflict, based on the book Resolving Conflicts at Work by Kenneth Cloke and Joan Goldsmith.

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