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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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At Progress Energy’s quarterly “compliments and concerns” meeting, senior administrative assistant Amy Finelli uses a template for minute taking. As a result, she can quickly send out notes after the meeting “because I don’t have to figure out how to organize the topics,” she says. Here are a few more of Finelli’s power tools for meetings:

What’s the right thing to do when you’re asked to do something that doesn’t play to your strengths, or that was never mentioned as part of your job description, or that you flat-out don’t want to do? Admin Pro Forum readers weigh in:
Question: “My manager encouraged me to apply for a promotion to senior accountant. Unfortunately, after I submitted my résumé, the position was changed to one with supervisory duties.  Although I was one of four finalists, the job went to an outside candidate. I feel that I was set up to fail. Now, much to my dismay, I’m expected to train my new supervisor when he starts work.  At the same time, I am single-handedly running a critical project and also training another employee. I feel that management is taking advantage of me, so I have begun to look for another job. Am I wrong to resent this situation?” — Fed Up
Thanks to the readers of my blog, I've collected an excellent list of things to do if you're a leader who wants to create a culture of fear in your organization. Not that the readers and commenters are suggesting that you actually do these things. With the idea in mind that a good way to learn leadership is to do the opposite of what really crappy leaders do, here is an edited list of readers' suggestions:
Do you have overtly religious employees in your workplace? The EEOC says you must “reasonably accommodate” their religious beliefs and practices. But you can (and should) step in when that religious zeal crosses the line into religious harassment. Just make sure you treat all employees consistently—or you’ll be praying for the lawsuit to go away …
If you're responsible for approving time sheets or signing off on alterations to the hours reported by employees, take note: It's not just your organization that risks a big fine and costly litigation. Your personal assets are also at risk, as a new court ruling shows.

As premiums continue to rise and reforms have added new complexity (and looming new costs), the C-Suite is pushing HR for solutions. With insurance plan renewals fast approaching for many employers, there’s even more urgency. Reducing employers’ health insurance burden requires balancing three strategies: cost shifting, cost reduction and plan changes.

The Dallas-based owners and producers of the “Cheaters” syndicated television show—which highlights cases of sexual infidelity—have agreed to pay $50,000 to settle an EEOC sexual harassment lawsuit. Among the allegations: Two female office assistants were subjected to sexually explicit remarks and unwelcome touching by the company’s owner and upper-management staff.

When polls open nationwide next Tuesday for the 2010 mid-term elections, chances are, some of your employees will want to take part of the day off to cast their ballots. Must you let them? In most states, yes. Here's our state-by-state guide to voting leave laws.

How often do you start the day with a to-do list? And how often does that list fly out the window by 10 a.m.? The trouble is, says time management coach Patricia Hutchings, we don’t build enough flexibility into our calendars.

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