Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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Administrative pros looking for a way to stretch their skills often turn toward certification. But do the Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) ratings help you advance your career? Or command a higher salary? Are they worth the work and cost?

The secret to new product innovation? Keep the boss away. A study by The Nielsen Company of 30 large consumer packaged-goods companies found that those whose managers kept a light touch generated 80% more new-product revenue, compared to those with heavy management involvement.

Whether it’s a speedy way to create a bar chart or a trick for switching from one window to the next, keyboard shortcuts can help even power users knock out work faster. Here are a few of our readers’ faves:
Providing negative feedback during employee performance reviews is an uncomfortable but necessary part of being a successful manager. Surveys show that employees actually value negative feedback when it’s delivered constructively. But a poor approach can cause resentment and further job disengagement. Follow these tips when giving your next review.

If your organization’s fiscal calendar works like many others, you’re right in the middle of the busiest time of the year. It’s budget season! While you’re reviewing past expenditures and making projections for 2011, don’t forget to factor in one of the most crucial aspects of the budget process: Convincing your chief financial officer to back your HR budget proposal.

You’re embarking on a big project and you want to do it right. So you draft a detailed plan. Just make sure it pays off.

Today’s economic climate has caused employers to cut budgets and workforces—and expect workers to do more with less. As they see colleagues laid off and their employers cutting back, employees are more concerned than ever about their own job security. It makes sense for employers to address stress issues in their workforces, since increased stress affects not only employees, but employers’ bottom lines.

Q. One of our employees has a sick parent who lives in another country. She wants FMLA leave to care for the parent. Is FMLA available under the circumstances? And how would I verify the authenticity of a foreign medical certification?

While there is no “correct” HR-to-staff ratio, one HR professional per 100 employees is a generally accepted starting point. But HR-to-staff ratios have become less precise—and harder to interpret—due to the economic downturn, layoffs and the continued growth of outsourcing. Still worth measuring?

Well-rounded leaders don’t need to know a lot about technology. Still, if you try really hard, you can mess things up. Here’s how.