Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

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A federal jury has awarded approximately $4 million to a former Los Angeles Police Department officer who claimed the LAPD fired him in retaliation for testifying in a wage-and-hour case.

The EEOC has filed a sexual harassment lawsuit claiming that a Burleson dentist subjected two employees to unwanted sexual conduct and a sexually hostile work environment. David Mikitka is the lead dentist at the practice, known as Smile Brands of Texas.

Q. A former employee has filed an employment discrimination lawsuit against one of my company’s subsidiaries. The suit names both the subsidiary and us—the parent company—as the responsible employers. Isn’t this charge just the subsidiary’s problem and not ours?
An Equal Employment Opportunity officer with the Illinois Tollway has sued the agency, claiming she was suspended in retaliation for two reports she wrote alleging contracting improprieties by its former chief procurement officer.

It’s understandable that someone who has had a heart attack and taken time off to recover might assume that he’s disabled under the terms of the ADA. That’s not always the case. As is true of other conditions, it’s only a disability if the heart attack’s residual effects substantially impair a major life function.

Employees injured on the job and collecting workers’ compensation payments can’t refuse suitable work within their restrictions. If they do, they lose their benefits.
Base pay for administrative professionals across the United States is expected to remain consistent with 2010 levels, according to a new report. Where are the gains?
Employees may be absent from work for extended periods of time because of illness or injury. The U.S. Department of Labor’s Office of Disability Employment Policy recently released an online “Return to Work Toolkit” that serves as a one-stop portal to numerous free, online resources for employers and employees coping with return-to-work issues.
You may not realize it, says executive coach Jenni Prisk, but your boss might love to have you as his or her mentor.

From the ranting heard at political protests and on reality TV, it’s clear these are angry times. The problem is that many of us don’t know how to effectively handle an angry ranter when confronted with one. We can learn much from customer service professionals, who have honed their skills in defusing a hothead—and not taking it personally.