Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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How do admins bring value to their roles? We asked administrative assistant Eileen Behr, who recently won the 2010 OfficeTeam Administrative Excellence Award. Here’s how she brings a “value-added” focus to her job:
Q. Everyone has been working extra hard this year, especially our exempt salaried employees. We want to reward them with extra pay. Can we pay them overtime if they put in more than, say, 50 hours in a week? Or is it better to offer a one-time bonus? I don’t want to affect their exempt status.

Will a court acknowledge a company “policy” that doesn’t exist on paper? One court recently did—even though the policy wasn’t written anywhere—because the policy was being followed by all managers. Still, when in doubt, it’s best to write it out.

As an HR professional, you have an open door. And you’re always encouraging employees to ask questions about their benefits. But sometimes, that door needs to be shut … and so should your mouth. As a new lawsuit shows, repeating even the question asked by an employee can trigger a multi-claim lawsuit …

Even though the economic climate remains tenuous, most employers will continue to offer the same number of paid holidays to employees in 2011 as in past years, says a new Society for Human Resource Management (SHRM) survey. Here is the breakdown of each holiday ...

While employee handbooks are not required by law, they can prove essential — especially for small business owners that can't afford to lose a harassment or discrimination lawsuit. The employee handbook has become an essential tool in the employer’s arsenal to defend against liability for employment decisions.

Flipmeastack, an Illinois franchisee for the International House of Pancakes restaurant chain, will have to implement sexual harassment training and pay out $105,000 following a federal judge’s decision. The decision upheld an earlier jury award to two teenage employees at the franchisee’s Racine, Wis., location.
The EEOC has sued copier company Ricoh on behalf of three former employees—two Hispanics and one man of African origin. The suit alleges the three endured almost daily racial epithets and race-based harassment at the company’s Greensboro location.
The EEOC has filed a class-action lawsuit against Cavalier Telephone on behalf of a group of account executives and job applicants from Pennsylvania and other Mid-Atlantic states, charging that the company refuses to hire older workers and fired two employees in retaliation after they objected to the alleged discrimination.

Last year, U.S. employees filed the second highest number of EEOC complaints claiming they suffered discrimination at work. You know that U.S. anti-discrimination laws require treating all applicants and employees equally. But do your organization’s supervisors understand the relevant laws? Pass along this primer on federal anti-bias laws to make sure your compliance efforts start right on the front line.

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