Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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Feel like your ideas are falling on deaf ears? Maybe it's your sales pitch, not the proposal. Focus your "pitch" with these tactics:

The EEOC has filed suit against Kaplan Higher Education Corp., alleging its use of credit histories to screen job applicants has a disparate impact on blacks. The credit histories aren’t necessary, the EEOC says, and don’t predict whether the applicant will perform the job well. Kaplan has defended the practice as a way to protect the company against potential fraud and theft.

When you talk with employees about their performance reviews, beware of using common phrases that can unintentionally communicate the wrong message, or come across as too negative or personal. Certain phrases can kill employee morale, weaken productivity or open up the organization to a discrimination lawsuit. Avoid the following phrases...

The Pregnancy Discrimination Act protects women against discrimination because they’re about to have a baby. But the PDA doesn’t grant any special, additional rights to time off for child care. Unless the mother has FMLA or other leave available, there’s no requirement for an employer to accommodate her child care needs.

Now that the worst of the economic crisis seems to have passed, Berlin, Germany-based electronics and powerhouse Siemens in December said thanks to its employees worldwide with “special payment” bonuses totaling $430 million. Nonmanagement employees in the United States received almost $100 million.
Think of a résumé as the advertisement for a car. Something is being sold, and you need to adopt a “buyer beware” attitude before you drive away. Follow these tips to smoke out lies in an applicant's résumé:
Question:  Whenever our boss is upset, he calls a group meeting and administers a general scolding. Since he is never specific, we are all left wondering who screwed up. To me, this approach seems immature and unproductive. If I make a mistake, I would rather be chewed out privately, not included in a public lecture that makes everyone feel bad. Our manager’s collective reprimands have sunk morale into a black hole. Any suggestions for dealing with this?  - Blamed for Nothing

Retail managers are generally responsible for everything that happens in their stores. But they often spend most of their time doing the same work that hourly employees do. Even so, they may qualify as exempt employees under the FLSA. It’s the quality of the management work they do that counts, not the number of hours they spend doing it.

It’s not quite clear to me why it took a recession for organizations to rid their staffs of employees who weren’t pulling their weight. Finally, the air is being let out of this balloon—and you probably knew which people your organization needed and which it didn’t, way before the economy turned south.

The federal labor law can be a trap for the unwary—even for nonunion employers. Even if your employees don’t belong to a union, the National Labor Relations Act applies to you. For example, the National Labor Relations Board recently announced that a nonunionized employer will pay $900,000 to two fired employees to settle charges that it violated the NLRA.

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