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Management Training

Management training isn’t just for newbies and novices – managers and supervisors of all levels and all ages need actionable management practices to bring to their department, division or company. Learn how to be the best boss you can be by expanding your management skills, managing change effectively and bring strong leadership into your everyday management practices.

One important way to judge your success as a manger is by the success of your employees. An effective manager isn’t just a boss who can extract the most productivity from his people, but the one who produces great future managers. How can you be sure that under your leadership managers will blossom?

Start your management training program here with our articles, tools, self-tests, and training sessions…

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From the ranting heard at political protests and on reality TV, it’s clear these are angry times. The problem is that many of us don’t know how to effectively handle an angry ranter when confronted with one. We can learn much from customer service professionals, who have honed their skills in defusing a hothead—and not taking it personally.

“If HR stays on the transaction side, we’ll be out of business in 10 years,” said Conrad Venter, global head of HR at Deutsche Bank. “Business leaders will say.… ‘Where’s the value?’” and choose to outsource those transactional duties."
You expect workers to get to work on time. Sure, occasional problems with traffic or family issues sometimes make people late. But chronic tardiness is another thing altogether...
Countless books advise serious career advancers to think like a CEO. But that leaves a crucial question unanswered: “How do CEOs really think?” Every leader is unique, yet there’s a remarkable similarity between how corporate chieftains and top generals think. Senior executives may not even realize it, but they frequently adopt war principles to lead their companies into a more profitable future.
If a star employee has ever surprised you during an exit interview by saying she had been dissatisfied with her job for a long time, you’re not alone. It’s common to find a vast divergence between employee satisfaction and management’s take on the situation. Managers frequently make five big mistakes that can send your valued employees packing. Luckily, they’re easy to fix.
You're swimming in e-mails, faxes, phone calls, “quick question” interruptions … and it’s only 10 a.m. How are you ever going to finish your day’s work? Here, then, are a few ideas that can help you finish work:
Besides implied contracts, federal laws, state statutes and court decisions are chiseling away at the at-will doctrine as the number of wrongful-discharge suits spirals higher. Here’s why:

“My senior admin recently asked us what we should discuss during our monthly admin meetings,” a reader wrote. With time at a premium, this is a good point, as there’s an ever-increasing need for groups to get more real work done during regular meetings. Suggestions for making your next admin meeting more productive:

Moving on up can be thorny if you’re not prepared to make the transition from peer to supervisor. David Peck, aka “The Recovering Leader,” offers six points to consider during and after a promotion:

The DOL’s Women’s Bureau has started what it calls “a national dialogue on workplace flexibility,” and the agency is pushing employers to focus more on the work/life benefits of flex. Here are 11 steps you can take to make flex programs more successful—making work/life balance easier for your employees and improving your overall business operations:
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